Tee Chun Siang
Many thanks to YJ of Trek East Coast who took the trouble to source R9100 bracket covers when it was near closing time.
Although the SKU was not in stock, YJ then went two extra miles to source for the item from another shop.
Awesome customer service.
Nate Ng
I met their staff YJ & Darren earlier today. Absolutely amazing service. Everything I’m looking for when it comes to bike repairs, servicing and general knowledge about riding. My friends and I have long been waiting for a riding shop like this to come around the neighbourhood - professional, informative, humble, patient. We will definitely be regulars here
hello Panda
My son's trek bicycle training wheels broke and Darren very kindly offered us a free replacement of the training wheels. He even packed a coloring book with color pencils for my boys. Thank you so much for your awesome service and made my son's day! :)
charlotte zhang
Great vibes great staff and great services!
Ken Tan
Great service and friendly staff!
Baby Piglet
Great experience! Was greeted warmly by friendly and knowledgeable staff (ie. YJ, David, Darren) during my visit.
They carry various bikes from roadie to tri bikes and even MTB. They even allow their customers to try out the bike.
It is extremely helpful for people who have zero knowledge or looking to set up a bike. Highly recommend to pop in the store for a visit.
Caramel Popcorn
Yj and David were very welcoming tested the madone and found my perfect fit
Ara_Lancer
Lovely service by YJ and David! Their experiences with various tyres and products combined with their level of customer service make for an overall incredibly outstanding experience.
Will come again from the West
Ern Pau Chew
David is excellent in his service and very patient and detailed in his explanation. Definitely very professionally…
B
went to this place for the first time to fix my bicycle’s flat tire. YJ was very helpful, and the cost was also very reasonable.”
GA YA
If you are a Trek fan, this is YOUR place to go. I had some oil spill on my breaks and David immediately identified the issue. He said to leave my bike with him for a max of 45 min and despite being fairly busy fixed it perfectly for 10 SGD! No big diagnoses whereby I had to leave the bike for at least 2 days just to identify the problem and where a regular checkup without any replacements STARTS at 250 SGD like some shops in the neighborhood. The cherry on the cake was that in the meantime, he made a bike available for me to try out as I am considering a new one. His colleague is an encyclopedia of information and offers great unbiased advice without the usual stress to force a sale. I have booked a trial session to take a tour on another bike as well. I will update accordingly. Truly very rare qualities that deserve to be highlighted and know to other Trek fanatics. The staff thinks with you and is very professional. I advise this shop to everyone!
Trond Hov (Trond Hov)
Ecsellent service
Diana Schawlowski
David was very helpful and swift in replacing my son‘s bike‘s break on a busy Saturday morning. Thank you!
Emile Yeo
I have visited the Trek shop 2 times and had an exceptional experience! The staff were incredibly kind, helpful, and knowledgeable. They took the time to understand my needs and provided top-notch service.
Their expertise and passion for cycling were evident, and I left feeling confident and excited about my bike. The service was prompt, and the staff ensured everything was perfect before I rode away.
I highly recommend this Trek shop to anyone looking for outstanding service and expert advice. Shout out to David, YJ and Darren.
Petrol Head
I would like to compliment Trek for having YJ and David as their staff and for their awesome service. Seriously I was just doing window shopping but end up buying a madone SL 7 gen 8. Beautiful bike!!
YJ explain in details of what bike I might be looking for from my previous roadie set up, really take the effort to give me try the bikes. Thank you for that.
David assist me in the mechanical part of the service, explaining what’s necessary and what’s not. A very knowledgeable guy and Importantly both are friendly and humble.
Trek have different various of bikes (Roaddie, MTB and even for kids)
Mybe buying for my little ones once they know how to cycle.
Prashant Dagur
David was absolutely fantastic. He sorted out my 4 Yr old daughters 1st bike adjustments, and while doing it realised that the brakes needed to be tightened. Thank you David, see you soon for her 2nd bike.
Fei
Unparalleled experience when it comes to quality of service at Trek. There are so many shops here that don’t really care much about their customers but every time I come here it’s friendly and welcoming. Shoutout to YJ, David and Darren for always being the best. Bring your bikes to Trek!!
25Y2F EE ANZHI
Darren, David and YJ provide great service to me, they are very friendly and hospitable
Ryan
David & YJ were super helpful!
Jun Jie
yj and david was very friendly!
