5.0
rating out of  128  reviews
127
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User profile - Justin Francis.
Justin Francis
quick and easy transaction very good customer service.
a month ago
User profile - J S.
J S
Wonderful advice and service by David when buying a hybrid bike for commuting.
a month ago
User profile - Raymond Queck.
Raymond Queck
Staff was super friendly and knowledgeable. Took the time to explain in detail my questions. Thank you for the very pleasant experience!
a month ago
User profile - Joachim Loke.
Joachim Loke
I recently bought the Domane Al 2 as my first road bike, and I couldn't be happier with the experience. The team in David and YJ were really friendly and were extremely helpful. They took the time to listen to my needs and preferences and offered their professional advice when I mentioned of the thought of upgrading the groupset. They also very kindly explained the different tiers of groupsets to me in detail, which was extremely helpful as a beginner. Their customer service is truly exceptional, and I would highly recommend this place to anyone looking to purchase a new bike but unsure where to start!
a month ago
User profile - eman raya.
eman raya
Darren and YJ were completely accommodating and helpful and as someone who is stepping into the cycling scene for the first time, they made me feel comfortable despite my countless questions.
a month ago
User profile - Elle.
Elle
YJ is so knowledgeable and warm! lots of insights and understanding on which bikes are best suited for your purpose
a month ago
User profile - Nat Thanomratanachai.
Nat Thanomratanachai
YJ and David are so friendly and enthusiastic to share their knowledge not only about their products but tips on how to spot flaws when buying a second hand bike and overall care . I will definitely come back for bicycle servicing and their bike accessories.
a month ago
User profile - Justin Lau.
Justin Lau
I had an issue with my wheel the other day, so I brought it down to the shop. The team promptly diagnosed the problem and solved it within a short period of time. This clearly demonstrates their professionalism in such matters. Additionally, I was in the market for my next bike and had the chance to rent one of their awesome bikes for a test run. It was indeed an eye-opening experience. Huge thanks to YJ, David, and Darren for their excellent service and advice. Highly recommend this shop for anything relating to bikes!
a month ago
User profile - Guitarcover TaiJeng.
Guitarcover TaiJeng
YJ staff was very helpful and kind and gave me a biscuit to eat!! it's was really delicious!! David was really nice because he help me to replace my bicycle breaks and tires and he really took lots of effort and time and hard work to repair my bicycle. I would really want to come back this place again if I have any bicycles problem The services was really good!! The workers was really nice
a month ago
User profile - Charlene Wong.
Charlene Wong
Excellent customer service from YJ, Darren, & David. Very knowledgeable and patient with my queries. Gave me some freebies as well! Will definitely recommend getting a bike from Trek not only because of the quality of bikes but also the nice people working there! Thanks guys:)
2 months ago
User profile - Zoblox Arsenal.
Zoblox Arsenal
Very good service
2 months ago
User profile - Jessica Hinchy.
Jessica Hinchy
Excellent service!
2 months ago
User profile - Cranston Tan.
Cranston Tan
YJ and David provided very professional service and advice regarding the range of trek bikes and the gear they carry
2 months ago
User profile - Wave Gaming.
Wave Gaming
YJ was super friendly guiding me through what I look for in bicycles during my visit. Do look for him when visiting !
2 months ago
User profile - Jon Soon.
Jon Soon
Came in to look for some specialised bike straps. Though unavailable, YJ kindly provided some suggestions and alternatives - so much good vibes and warmth!
2 months ago
User profile - Theunis Prins.
Theunis Prins
Darren was extremely helpful - even though he couldn’t help me with what I was looking for, he pointed me in the right direction. Thanks!
2 months ago
User profile - liyana zainudin.
liyana zainudin
Great experience at Trek! Darren was extremely helpful in our search for a suitable kid and adult bike. He was also able to explain patiently the differences between the models on display which makes us confident and comfortable with the purchase made.
2 months ago
User profile - yyss088.
yyss088
YJ is very kind and friendly.
2 months ago
User profile - Thura Phyo.
Thura Phyo
YJ is very professional and helpful. Very good customer service as well. Highly reocmmmend chatting with him first before purchasing
2 months ago
User profile - Renee van de Bult.
Renee van de Bult
Very customer centric service! YJ was very helpful and gave great advice! Wonderful to have this shop in the neighborhood for all my biking needs!
2 months ago
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