Gavin “SycleStrum33”
Trek Carnegie, Victoria 3163 feedback
I had a new rear wheel fitted to my bike at my LBS, it went well. The price was fair and competitive. Friendly helpful staff.
The prices of genuine products were better than found in online searches and come with a warranty that can be supported if there is a problem. Also I avoided all the post issues with large awkward fragile items and the hassle of getting the items at the same time. I will be back.
Peter Green
Efficient, courteous service by a knowledgable and passionate team. A great formula! Thanks for your continued assistance.
Kevin Hogan
Excellent customer service, knowledgeable and helpful staff !⭐️⭐️⭐️⭐️⭐️
Sam Evans
The excellent team at Trek Bicycles Carnegie helped me out by fitting me in for a last minute service when I was in a pinch. They really understood my situation, tailored the service for my needs and didn’t try to upsell. It was efficient and personable. Alfie was a legend, thanks!! HIGHLY HIGHLY recommend!!
Troy Harrington
Good range of accessories and very helpful sales staff
Behrouz Beheshti
Very friendly and helpful team.
Thomas Yeh
Excellent customer service
Jessica H
Super friendly and welcoming staff, who are very helpful. I highly recommend going here. Above and beyond customer service!
Denis Ward
Good in store service.
Dylan Proctor-Parker
Best mechanics and customer service in Melbourne. Frank and Alfie are legends
The Butcher
I went there to test a few bikes, looking for a new ride.
The guys were very helpful, knowledgeable and not pressing.
They really deserve their high score on google. Unfortunately, the supply chain problems at the end of 2021 did not enable me to place an order with them, but they deserved it.
Adrian Adrian
Super service. Holiday period, busy as, young fella that assisted me today, even when having his lunch, was more than happy to assist. Well done to the Team here at TREK Caufield.
Ruoka
The staff are always honest and provide good service.
Vincent Berraud
Available, friendly, enthusiastic and competent staff who also take Covid safety seriously. Brilliant.
Steven Kaye
Great products, both in style and quality.
Keep up the great work - don't forget the touring cyclist though.
Barry Sloan
Amazing staff who couldn't do enough to help me!
Greg Miller
Just had my bike serviced by the team at Trek Carnegie & it’s rolling like new. Also ordered some new wheels & new rear cassette for hill climbing that was made so easy because of the expertise & knowledge of Alfie @ Trek Carnegie. It’s always a joy talking through my cycling needs with Alfie which is why I only go to Trek Carnegie for all my cycling needs. 10/10 for service & genuine care for all my cycling needs.
Arllie Donato
Had the best service with Trek Carnegie. Special mention to Alfie Brown who is a legit bloke. Gave me a lot of freebies to maintain my bike. Outstanding service! Highly recommended!
Iain Mackie Thomson
Fantastic customer service, the team at Trek Carnegie were very helpful rerouting a new bike from a regional store to make pickup possibly during covid travel restrictions. Nothing was too much trouble and the communication was excellent. Highly recommended.
Harry Geri
daniel is awesome, helped us so much and earned the 5 star review
