4.8
rating out of  311  reviews
293
7
1
0
10
User profile - Steve Loney.
Steve Loney
Well stocked shop . Friendly staff
10 months ago
User profile - Don Burns.
Don Burns
Good quality products and knowledgeable and friendly staff
11 months ago
User profile - Frank Hansen.
Frank Hansen
Top sales and tech staff
11 months ago
User profile - Mandy Segal.
Mandy Segal
Great bike shop with great service! Very happy with my new dual sport bike!
11 months ago
User profile - David SCOTT STOKES.
David SCOTT STOKES
We were after discontinued products that were now stored in a box in the back. They were quickly found and we are very happy with our purchase.
a year ago
User profile - Stuart Cameron.
Stuart Cameron
Awesome shop with great people who know what they are talking about. The store also has a very experienced workshop.
a year ago
User profile - Anne Murphy Cruise.
Anne Murphy Cruise
The team at Trek Carnegie are outstanding and are so helpful. They are experts in their knowledge of all bike makes and have been so kind and generous with their time in helping me with mechanical issues with a non-Trek bike. With their guidance (and absolutely no pressure) I have now purchased a FANTASTIC Trek bike (FX4) which is light and perfect for commuting. I am most grateful to the Trek Carnegie team (Harry, Joe and Archie) for their professionalism and care. i can't recommend them highly enough!!
a year ago
User profile - Dan Shek.
Dan Shek
Really grateful for the assistance rendered from the Carnegie team. I had a low speed crash at the start of the week that left my bike scratched and my ego bruised. I was eager to get my bike addressed so I could get back on the road as soon as possible. I called my local Trek, they were full up and suggested that I try call Trek Carnegie. I was really impressed with Alphie and the team. They were able to service my bike and get me up and running in 2-3 days despite the super busy season. I even had a tricky stuck pedal from an overtightened nut that they took care of. The bike was super clean, the scratches touched up, the bike serviced and the experience was very professional. Big shout out to the team and I'm glad to be part of the Trek network. Good to have a workshop you can trust when you're stuck out on a limb.
a year ago
User profile - Shahram Shadan.
Shahram Shadan
I don’t often review but had great customer experience today! Our boys 4 5 were both due new bikes, we visited 2 other bike stores in Melbourne and had poor customer service, the minute we walked into the Melbourne store we were greater by Harry the store manager, great knowledge, friendly, full of advice, no hard sell and had loads of stock inc various colours. One of the best customer experiences Iv had, first time buying Trek but will be my first port of call whenever any of our family are due an upgrade. Thanks
a year ago
User profile - Alex Choo Choon Hong.
Alex Choo Choon Hong
Brought my flat tyre road bike to Trek Carnegie today, thought it was punctured. Joe inspected the tyre, turned out it was a loosen valve issue. Joe did not want to charge a service fee, saying the air is free. Great customer service, will definitely recommend to friends and family.
a year ago
User profile - Milton Moss.
Milton Moss
Purchased a Ballista helmet for my Trek Domane SLR6. Overall, very happy with the purchase and the support
a year ago
User profile - Sam Bugeja.
Sam Bugeja
Great service from friendly and knowledgeable staff.
a year ago
User profile - 坤亮吴.
坤亮吴
Good service from Joe and Michael! Really appreciate the help and patience from them!
a year ago
User profile - Mark Venn.
Mark Venn
Needed a new seat and seat post as mine was stolen. The boys stayed back and near closing time and got me all sorted. Good job.
a year ago
User profile - Adz (CoffeeBender).
Adz (CoffeeBender)
Great last minute mountain bike purchase experience. And the linear park rail trail behind the shop has great rock gardens to test bike suspension.
a year ago
User profile - Andy Bogatie.
Andy Bogatie
Excellent product knowledge and very helpful thank you
a year ago
User profile - Sam Fall.
Sam Fall
Amazing team with great knowledge. They give you the best advice based on your requirements. I’m very happy with my purchase.
a year ago
User profile - Aaron Wallis.
Aaron Wallis
Such a helpful team.
a year ago
User profile - yummymusic.
yummymusic
Trek is AWESOME!
a year ago
User profile - Brooke Bishop.
Brooke Bishop
Really enjoyed the experience when dealing with the team at Tewk Carnegie. Professional and helpful.
a year ago
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