4.8
rating out of  311  reviews
293
7
1
0
10
User profile - Leanne Warman.
Leanne Warman
Harry was really helpful and extremely knowledgable. Would definitely recommend purchasing an e-bike through trek Carnegie
a year ago
User profile - Abraham Dennis.
Abraham Dennis
Pro service, friendly and professional. Suits the brand for servicing …
a year ago
User profile - fraser Samuel.
fraser Samuel
I always find the staff to be friendly & knowledgeable. Trek is well known for making good quality bicycles and good quality accessories
a year ago
User profile - Jason La Greca.
Jason La Greca
Good range of bikes and prices in the junior sizes. Service is very friendly and accommodating.
a year ago
User profile - Ben Siegel.
Ben Siegel
Great service from workshop team. Thanks!
a year ago
User profile - Igor Pessoa.
Igor Pessoa
Great place, helped me with tips and now I don’t feel pain on my wrist when I’m riding. Thank u so much guys
a year ago
User profile - James Graham.
James Graham
I needed a Shimano Di2 tool to pack my bike into a bike box. They guys had a spare on in the workshop and gave it to me no charge. Great service and really helpful guys. Would absolutely recommend Trek Carnegie. Thanks again guys!
a year ago
User profile - Fiona Yap.
Fiona Yap
Thanks Trek and Harry for helping us out today. Your customer service was amazing. My daughter is so happy with her new bike accessories. I’d refer you to all my friends. Cheers!
a year ago
User profile - Mark Mote.
Mark Mote
Harry was extremely helpful in helping me choose the right bike for my needs.
a year ago
User profile - CM Don.
CM Don
Great products and even better service from Michael from Carnegie
a year ago
User profile - Tristan Fazekas.
Tristan Fazekas
Great staff
Review photo
a year ago
User profile - John Engelander.
John Engelander
Quality products. I love my Domane road bike. Before purchasing the bike I found myself comparing this to everything else I rode. I checked out suitable competitors. It became my bench mark and nothing came close. The advise from Alfie at the Carnegie store, after he intently listened to the type of person I am as well as the type of rider I am, he recommended the most suitable bike. I love the electronic gears. The Domane is effortless. Super agile, easy on the back as it is designed for endurance and comfort. The team are outstanding by positively responding to my after sales needs. I wished I had indulged years ago in such an awesome bike. Riding my Domane puts an endless smile on my face.
a year ago
User profile - Julian Reynolds.
Julian Reynolds
Excellent, prompt and detailed customer service as well as workmanship.
a year ago
User profile - Veronica Quintanilla.
Veronica Quintanilla
Michael was super nice and efficient. He explained everything about the different types of bicycles. He was very patient and polite. The bicycles are awesome, the quality and how they perform are fantastic. I recommend this place a %.
a year ago
User profile - Wayne Shub.
Wayne Shub
My Trek bike was stolen and Trek was outstanding in their assistance with all details on hand. Outstanding communication, great service and a replacement bike almost immediately. The set up and delivery of the new bike was excellent. Thanks to the team at Trek Carnegie
Review photo
2 years ago
User profile - Gee Tea.
Gee Tea
Great bike shop. In particular, James has served me on several occassions. He is always friendly and seems always happy to answer my questions.
2 years ago
User profile - Peter Wilkes.
Peter Wilkes
Excellent service
2 years ago
User profile - Mitchell Cooper.
Mitchell Cooper
Hooked me up with a free tube because they couldn't do my repair. Totally unnecessarily but so appreciated. Legends
2 years ago
User profile - Vincent Chen.
Vincent Chen
Friendly and knowledgeable staff
2 years ago
User profile - Pree Sear.
Pree Sear
Great experience at the Carnegie Trek store thanks to Lauren, Harry and Michael. I live 2hrs away from this store, spoke to Lauren over the phone who got the Dual Sport 2 ready for test ride same day in short notice. Such a nice comfortable ride and I knew this was the bike for me. Highly recommend this store!
2 years ago
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