John Kelly
The staff did an amazing but challenging job to return my road bike from almost unrideable to as new condition. Its now absolutely perfect! Thanks team your the best!
Chris Wong
I want to say a BIG THANK YOU to Charlie North of Trek Bike Turramurra. His customer service is second to none. He is patient, honest as well as helpful in my purchase of a Trek bicycle. I am what you called a problematic customer, riddled with back and knee injuries and my reach and height played a difficult part in size selection. Charles have been so accommodating to my needs. He puts in long hours (after office hour)to calculate the right mixed of measurements for my saddle and handle height plus reach. I subsequently cancelled my order with Giant and bought the Trek bike and i didn't mind the 2 months wait.
Elizabeth Wee
Very helpful and friendly team.
Philippe Dancak
Friendly, informative and customer service focussed.
Adam Cheng
The staff member is very friendly and give a proper advise when purchasing the bike
Maud Moreau (M)
Super friendly and helpful team; great customer service... thank you!
Kanwar Plaha
Friendly, attentive, and knowledgeable staff!
Yao Xiao
Great people great services
John Kippen
Excellent help and service
Justin Berry
Best team in the business, great people running the business and servicing is top notch. Special thanks to Charlie for loaning me a bike while my one was being repaired.
Alan Corven
Staff were very friendly and helpful. When i noticed a discount offer online they immediately matched it!
Dennis Lee
Great price, great service. Charlie so helpful
Ryan Burns
First class customer service, product knowledge and can do attitude. I have confidence knowing the team treat my bike as if it were their own. Highly recommended
Ming Yi
Charlie has been patient with me for any questions and concerns.
He also recommended a few useful accessories for my new bike which saved a lot time for getting the new bike ready.
We spent a very lovely afternoon with him. This definitely was a memorable moment to me for becoming a new Trek customer. Forgot to take a photo, but will do in the next visit! Thanks!
Michael Lauritzen
Very friendly and helpful staff. Went out of their way to find the right bike for me.
Guy Wittig
Charlie was very helpful with organising a Trek bike and setting it up for me. Very friendly and helpful bike shop.
Vishal Arora
Prompt, Accurate, To the point. Excellent Service.
Mark Donaldson
Very good customer service. Very well organised to take my booking for a service. Excellent communication, both face to face and via email / texting. I was advised on the progress of the service. Very helpful, the customer service person noticed that I had back/spine issues and she loaded my bike into my car without me asking and with a cheerful smile. Expected finishing date was spot on. Pricing was excellent too.
Matt Henning
good, fast, good price
Caroline Van Es
Very nice people that work there. Very considerate and professional job on my bike. Fair pricing and lots of options
