Ming Yi
Charlie has been patient with me for any questions and concerns.
He also recommended a few useful accessories for my new bike which saved a lot time for getting the new bike ready.
We spent a very lovely afternoon with him. This definitely was a memorable moment to me for becoming a new Trek customer. Forgot to take a photo, but will do in the next visit! Thanks!
Michael Lauritzen
Very friendly and helpful staff. Went out of their way to find the right bike for me.
Guy Wittig
Charlie was very helpful with organising a Trek bike and setting it up for me. Very friendly and helpful bike shop.
Vishal Arora
Prompt, Accurate, To the point. Excellent Service.
Mark Donaldson
Very good customer service. Very well organised to take my booking for a service. Excellent communication, both face to face and via email / texting. I was advised on the progress of the service. Very helpful, the customer service person noticed that I had back/spine issues and she loaded my bike into my car without me asking and with a cheerful smile. Expected finishing date was spot on. Pricing was excellent too.
Matt Henning
good, fast, good price
Caroline Van Es
Very nice people that work there. Very considerate and professional job on my bike. Fair pricing and lots of options
Darryl Reichelt
Great place to shop. Quality products with friendly and helpful service.
Kim Fuller
These guys are so knowledgeable and extremely helpful. I’ve been getting my bike serviced at Turramurra for years. I know I could find a cheaper shop, but you get what you pay for. I always feel confident of the quality service, which is important.
Marjorie Au
Fantastic customer service, which is hard to find nowadays. Thanks especially to Tatiana, Charlie & Guy. The A team!
Matthew Smith
Very professional and friendly service. Made sure they explained various options and costs of the bike service beforehand. Will 100% use again and recommend.
Bhaskar Purohit
The store Manager, Mike was excellent. He spent a lot of time to understand my needs and tried to find the right sized bike for me...he nearly spent an hour and was very understanding....hands down the best experience I have had so far at any store....
Ben “Gezuz” Gee
Great store. Charlie was extremely helpful.
Fi Compston
Bought my dream bike from these guys and the customer service throughout the purchase and beyond has been exceptional. I always feel welcomed whenever I enter the shop and they're attention to detail and to my needs, is above and beyond their competitors. I thoroughly recommend Trek Turramurra for all your bike needs. Besides which, Trek make awesome bikes.
Michael Leidinger
Fantastic service
Magnolia Cameron
The bees knees
Steve McEwan
had a really great experience with a bike repair, wonderful staff and service is fantastic.
Andrew MacLaurin
Good people to deal with....and did a great job at a reasonable price
Florian Ruff
The store replaced a wheel for me under warranty. The turnaround time was unreal, I hardly had any time off the bike. Super happy with the quick & efficient service. Thanks guys!
Tania Kullmann
Popped in to get handlebars adjusted and a light. Charlie was so helpful and knowledgeable. Offered advice and support. Thanks, always a pleasure going in.
