4.8
rating out of  304  reviews
277
10
2
3
12
User profile - Nalinda Halpage.
Nalinda Halpage
Recently got a bike for my son. Staff member was really helpful and knowledgeable. Highly recommended Trek Turramurra
2 years ago
User profile - Chris Lim.
Chris Lim
Guy was brilliant. He has a great passion for Campagnolo which was reflected in my dealings with him. He was quick to diagnose the problem and quick to solve it once I had purchased my new wheels. Have had my bike serviced at Turramurra/Trek for the past 10 yrs and will continue to do so.
2 years ago
User profile - Vincent Caballo.
Vincent Caballo
Purchased a bike from this shop. A similar bike in Melbourne was at clearance price but Trek Turramarra price matched it saving me time and ofcourse money! I transacted with Tatiana who was very patient with me. Meanwhile, the seat post on the bike was higher. Taro, one of the esteemed mechanics, ordered a shorter one whilst that was in-transit he loaned me his personal seat post. I am amazed at the level of trust and service he has given me. Trek Turramara, you should get your staff a raise!
2 years ago
User profile - Jane Clark.
Jane Clark
Thank you to Michael and the team in helping me with my Trek Rail 7. You were all so helpful, courteous and you went above and beyond to help me. I will definitely be returning for all my servicing and will recommend you highly.
2 years ago
User profile - Trevor G.
Trevor G
I have always found that Trek Turramurra are very accommodating to rectify any issues I have with my bikes, thank you.
2 years ago
User profile - Samantha Vieira.
Samantha Vieira
Helpful honest and reliable
2 years ago
User profile - Louis Ereve.
Louis Ereve
Guy is a very knowledgeable and skilled worker and manager. He built a bike up for me in 2022 and was able to look ahead for any potential issues and adjustments. Able to explain technical points in easy to understand language. Fairly realistic view of lay person cycling needs. Does not market products unnecessarily and encourages customers to return ongoing for maintenance etc as they know they'll be in good hands.
2 years ago
User profile - Fraser Cargill.
Fraser Cargill
Charlie was great from my initial inquiry over the phone, through to the discussion when I brought the bike in, very transparent about what the process would be and the costs as well as clear explanations about why they had done what they did to my bike. I can't recommend them highly enough for their customer service, attention to detail, knowledge, and advice and just being really nice people to deal with - one of the key reasons we should all be supporting our local bike shops.
2 years ago
User profile - Dieter Botha.
Dieter Botha
Excellent service of my bike from Guy and Team
2 years ago
User profile - Tom Nuich.
Tom Nuich
Excellent service, very friendly staff
2 years ago
User profile - Fernando Jeri Jaimes.
Fernando Jeri Jaimes
Great service, very friendly and helpful staff members
2 years ago
User profile - Prakash Mistry.
Prakash Mistry
Very happy with the service provided at this store. Guy was very kind to upgrade the components within the hour to save a trip back. Thank you team.
2 years ago
User profile - Peter Loder.
Peter Loder
Great service - prompt and genuinely helpful.
2 years ago
User profile - Elizabeth Lovell.
Elizabeth Lovell
Fabulous service from Charlie along with his great team! Thank you from Lifeline Harbour to Hawkesbury, Liz - CEO
2 years ago
User profile - Simon Andrews.
Simon Andrews
Good knowledgeable people
2 years ago
User profile - Kerry Durrant.
Kerry Durrant
Called in this afternoon to see if they were able to fix a flat tyre on dads mobility scooter. They said they would have a look.....45mins later it was all fixed and cleaned up. The 2 gentlemen we saw were very friendly and so accommodating. Thank you so much.
2 years ago
User profile - Ronny Yuen.
Ronny Yuen
Great service. Thanks Guy for the bike service and swapping the handle bar. Always prompt response from Mark as well.
2 years ago
User profile - Rob Hodgkinson.
Rob Hodgkinson
Friendly, helpful, informative, excellent !
2 years ago
User profile - dragan zeljak.
dragan zeljak
Friendly service
2 years ago
User profile - Geoff Worner.
Geoff Worner
Friendly knowledgeable staff, with a quick service time
2 years ago
140