4.8
rating out of  329  reviews
300
11
2
2
14
User profile - Vishal Arora.
Vishal Arora
Prompt, Accurate, To the point. Excellent Service.
2 years ago
User profile - Mark Donaldson.
Mark Donaldson
Very good customer service. Very well organised to take my booking for a service. Excellent communication, both face to face and via email / texting. I was advised on the progress of the service. Very helpful, the customer service person noticed that I had back/spine issues and she loaded my bike into my car without me asking and with a cheerful smile. Expected finishing date was spot on. Pricing was excellent too.
2 years ago
User profile - Matt Henning.
Matt Henning
good, fast, good price
2 years ago
User profile - Caroline Van Es.
Caroline Van Es
Very nice people that work there. Very considerate and professional job on my bike. Fair pricing and lots of options
2 years ago
User profile - Darryl Reichelt.
Darryl Reichelt
Great place to shop. Quality products with friendly and helpful service.
2 years ago
User profile - Kim Fuller.
Kim Fuller
These guys are so knowledgeable and extremely helpful. I’ve been getting my bike serviced at Turramurra for years. I know I could find a cheaper shop, but you get what you pay for. I always feel confident of the quality service, which is important.
2 years ago
User profile - Marjorie Au.
Marjorie Au
Fantastic customer service, which is hard to find nowadays. Thanks especially to Tatiana, Charlie & Guy. The A team!
2 years ago
User profile - Matthew Smith.
Matthew Smith
Very professional and friendly service. Made sure they explained various options and costs of the bike service beforehand. Will 100% use again and recommend.
2 years ago
User profile - Bhaskar Purohit.
Bhaskar Purohit
The store Manager, Mike was excellent. He spent a lot of time to understand my needs and tried to find the right sized bike for me...he nearly spent an hour and was very understanding....hands down the best experience I have had so far at any store....
2 years ago
User profile - Ben “Gezuz” Gee.
Ben “Gezuz” Gee
Great store. Charlie was extremely helpful.
2 years ago
User profile - Fi Compston.
Fi Compston
Bought my dream bike from these guys and the customer service throughout the purchase and beyond has been exceptional. I always feel welcomed whenever I enter the shop and they're attention to detail and to my needs, is above and beyond their competitors. I thoroughly recommend Trek Turramurra for all your bike needs. Besides which, Trek make awesome bikes.
2 years ago
User profile - Michael Leidinger.
Michael Leidinger
Fantastic service
2 years ago
User profile - Magnolia Cameron.
Magnolia Cameron
The bees knees
2 years ago
User profile - Steve McEwan.
Steve McEwan
had a really great experience with a bike repair, wonderful staff and service is fantastic.
2 years ago
User profile - Andrew MacLaurin.
Andrew MacLaurin
Good people to deal with....and did a great job at a reasonable price
2 years ago
User profile - Florian Ruff.
Florian Ruff
The store replaced a wheel for me under warranty. The turnaround time was unreal, I hardly had any time off the bike. Super happy with the quick & efficient service. Thanks guys!
2 years ago
User profile - Tania Kullmann.
Tania Kullmann
Popped in to get handlebars adjusted and a light. Charlie was so helpful and knowledgeable. Offered advice and support. Thanks, always a pleasure going in.
2 years ago
User profile - Giuseppe.
Giuseppe
Great recommendation about products (I was introduced to Galfer and I bought 2 rotors) and maintenance (brake pad bedding), fast service, Charlie and Gary were very helpful and friendly!
2 years ago
User profile - Matt Bourne.
Matt Bourne
Charlie and the Team were great, super quick turnaround for a chain installation I needed asap. The store is beautiful, great range of adventure gear and reasonably priced
2 years ago
User profile - Darren McFarlane.
Darren McFarlane
mark was great!!!!! he was of great assistance
2 years ago
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