4.8
rating out of  347  reviews
316
11
2
3
15
User profile - Adam Cheng.
Adam Cheng
The staff member is very friendly and give a proper advise when purchasing the bike
2 years ago
User profile - Maud Moreau (M).
Maud Moreau (M)
Super friendly and helpful team; great customer service... thank you!
2 years ago
User profile - Kanwar Plaha.
Kanwar Plaha
Friendly, attentive, and knowledgeable staff!
2 years ago
User profile - Yao Xiao.
Yao Xiao
Great people great services
2 years ago
User profile - John Kippen.
John Kippen
Excellent help and service
2 years ago
User profile - Justin Berry.
Justin Berry
Best team in the business, great people running the business and servicing is top notch. Special thanks to Charlie for loaning me a bike while my one was being repaired.
2 years ago
User profile - Alan Corven.
Alan Corven
Staff were very friendly and helpful. When i noticed a discount offer online they immediately matched it!
2 years ago
User profile - Dennis Lee.
Dennis Lee
Great price, great service. Charlie so helpful
2 years ago
User profile - Ryan Burns.
Ryan Burns
First class customer service, product knowledge and can do attitude. I have confidence knowing the team treat my bike as if it were their own. Highly recommended
2 years ago
User profile - Ming Yi.
Ming Yi
Charlie has been patient with me for any questions and concerns. He also recommended a few useful accessories for my new bike which saved a lot time for getting the new bike ready. We spent a very lovely afternoon with him. This definitely was a memorable moment to me for becoming a new Trek customer. Forgot to take a photo, but will do in the next visit! Thanks!
2 years ago
User profile - Michael Lauritzen.
Michael Lauritzen
Very friendly and helpful staff. Went out of their way to find the right bike for me.
2 years ago
User profile - Guy Wittig.
Guy Wittig
Charlie was very helpful with organising a Trek bike and setting it up for me. Very friendly and helpful bike shop.
2 years ago
User profile - Vishal Arora.
Vishal Arora
Prompt, Accurate, To the point. Excellent Service.
2 years ago
User profile - Mark Donaldson.
Mark Donaldson
Very good customer service. Very well organised to take my booking for a service. Excellent communication, both face to face and via email / texting. I was advised on the progress of the service. Very helpful, the customer service person noticed that I had back/spine issues and she loaded my bike into my car without me asking and with a cheerful smile. Expected finishing date was spot on. Pricing was excellent too.
2 years ago
User profile - Matt Henning.
Matt Henning
good, fast, good price
2 years ago
User profile - Caroline Van Es.
Caroline Van Es
Very nice people that work there. Very considerate and professional job on my bike. Fair pricing and lots of options
2 years ago
User profile - Darryl Reichelt.
Darryl Reichelt
Great place to shop. Quality products with friendly and helpful service.
2 years ago
User profile - Kim Fuller.
Kim Fuller
These guys are so knowledgeable and extremely helpful. I’ve been getting my bike serviced at Turramurra for years. I know I could find a cheaper shop, but you get what you pay for. I always feel confident of the quality service, which is important.
2 years ago
User profile - Marjorie Au.
Marjorie Au
Fantastic customer service, which is hard to find nowadays. Thanks especially to Tatiana, Charlie & Guy. The A team!
2 years ago
User profile - Matthew Smith.
Matthew Smith
Very professional and friendly service. Made sure they explained various options and costs of the bike service beforehand. Will 100% use again and recommend.
2 years ago
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