Fraser Cargill
Charlie was great from my initial inquiry over the phone, through to the discussion when I brought the bike in, very transparent about what the process would be and the costs as well as clear explanations about why they had done what they did to my bike. I can't recommend them highly enough for their customer service, attention to detail, knowledge, and advice and just being really nice people to deal with - one of the key reasons we should all be supporting our local bike shops.
Dieter Botha
Excellent service of my bike from Guy and Team
Tom Nuich
Excellent service, very friendly staff
Fernando Jeri Jaimes
Great service, very friendly and helpful staff members
Prakash Mistry
Very happy with the service provided at this store. Guy was very kind to upgrade the components within the hour to save a trip back. Thank you team.
Peter Loder
Great service - prompt and genuinely helpful.
Elizabeth Lovell
Fabulous service from Charlie along with his great team! Thank you from Lifeline Harbour to Hawkesbury, Liz - CEO
Simon Andrews
Good knowledgeable people
Kerry Durrant
Called in this afternoon to see if they were able to fix a flat tyre on dads mobility scooter. They said they would have a look.....45mins later it was all fixed and cleaned up. The 2 gentlemen we saw were very friendly and so accommodating. Thank you so much.
Ronny Yuen
Great service. Thanks Guy for the bike service and swapping the handle bar. Always prompt response from Mark as well.
dragan zeljak
Friendly service
Geoff Worner
Friendly knowledgeable staff, with a quick service time
Miguel Yamin
Great customer service. They did an amazing deal on my new bike. This are the places that you want to come back just to have a talk to the friendly and knowledgeable staff.
John Kelly
Great customer service by staff who share the same passion of cycling in the different formats. During new bike delivery, staff were meticulous in ensuring the best bike fit and that all my needs were met.
Daniel Malcolm
Great quick service for my child’s bike and assistance in selecting a bike for myself.
Alexandra Guest
Always helpful, friendly service by the team. Very happy with our kids TREK bikes and the after sales service. Highly recommend.
Kim Fordham
Friendly, efficient, knowledgeable and helpful staff
Philip Best
The crew at Trek Turramurra are great. They know their product really well and give great advice and after service support.
Tim Smith
I took my Gravel bike here yesterday after some issues the service these guys offer is off the planet. Could not be more impressed and thankful. I trust this team with all of my rides now. OUTSTANDING
Juan Garcia
Excellent Customer Service I would go again for sure Brad and Angus were fantastic very professional I really do appreciate how they treated myself and my dad Sergio Garcia as customers Brad and Angus are lovely Exceptional Persons and even tough it was a long drive to get to Turramarra Cyclery from my house in Mount Hunter this is the only bike shop that had my Trek FX1 Flat Bar Road Bike that I wanted and also with my Trek FX1 Flat Bar Road Bike I look after my Trek really well I clean the bike after each day of riding it I degrease the drivetrain with drivetrain degreaser I get my dad to help me do this I keep the chain lubricated and I get my Trek Flat Bar Road Bike Serviced Twice a Year to keep it going smoothly I just look after my Trek FX1 Flat Bar Road I don't abuse the bike I don't do anything to my Trek Flat Bar Bar Road Bike to break it I just look after my Trek FX1 Flat Bar Road Bike and take good care of it simple as that
Thanks
Juan
