4.9 rating out of 417 reviews

User profile - Jess Recupero.
Jess Recupero
This was my first time buying a nice bike, and the whole staff was very very supportive. Rylie explained everything about my bike to me, and was super kind about going more into details about things I wanted to learn more about. Jeremy let me test ride the bike and even helped teach me how to get on/off a bike with a higher saddle than I am used to! Everyone at this shop is so kind, down to earth, highly knowledgeable, and easy to talk to. I look forward to spending more time in Trek Cottonwood Heights for future bike services and any questions I might have.
16 hours ago
User profile - Bree Stephen.
Bree Stephen
This is not the closest Trek store to my house, but it has the best reviews in Salt Lake City so I knew it was worth the extra drive. Wow, the service here is beyond my expectations! In today’s world where everyone is a capitalistic robot and you’re mentally prepare to get ripped off for any purchase, this place is seriously a giant breath of fresh air with real humans to interact with! Shoutout to Jeremy who helped pick out our first legit bike purchase. I have so many great things to say about this store. The location is perfect, tons of free parking. The staff is always smiling no matter how busy it is. They are very efficient and turn a 5 o’clock rush into a hang out that goes by so fast. Tons of options here from road to gravel and MTB. They even have the digital biking app set up on Zwift or whatever it’s called which is good to know for indoor winter riding. The have accessories like shoes, helmets, sunglasses, apparel, tires, tools, etc. no need to go to a sporting store after your purchase. I also love the recommended trails on the wall, already hit a few and loved them! This team is so legit, shoutout to everyone on this team and giant thank you to Jeremy for making this purchase the easiest decision!
a week ago
User profile - Drew Barr.
Drew Barr
Went in on Sunday afternoon to have my little girls front brake fixed on her bike ( We didn’t even purchase the bike from her shop) .. Riley had me in and out in about 10 minutes and gave me a very reasonable price! She was a lifesaver as my little one had a biking camp day the following morning, thank you so much Riley !
2 weeks ago
User profile - Patrick Wilson.
Patrick Wilson
Jeremy, Riley, keep crushing my friends. Always a pleasant, smooth, seamless experience at this bike shop. Feels like your local go-to bike shop !
3 weeks ago
User profile - Matthew McFarland.
Matthew McFarland
The store manager Rylie was exceptionally helpful. She was knowledgeable and patient, making sure we understood our options and the pros/cons of different bikes. I especially appreciate her direct communication and inclusion as she fit my 11yo daughter for her bike. Great value for what we got, and fantastic customer servive.
a month ago
User profile - Merritt McKinney.
Merritt McKinney
Riley and Jeremy at Trek Cottonwood Heights are seriously the goats. I’ve been going to this Trek for roughly a year now. Extremely friendly, fair-priced, knowledgeable, and will treat you right. They just want to get you back out riding, and it shows. I’d give my highest recommendation to them and this shop.
a month ago
User profile - Parker Ence.
Parker Ence
Friendly, great with kids, super helpful, great gear
a month ago
User profile - Jon.
Jon
Rylie was beyond helpful in picking out mountain bikes. We are new to Utah and new to the mountain bike scene (but not biking scene), but it’s a whole different world. Rylie took time with us, helped determine what would be best for us, explained everything about the bikes and what we might need. She loves what she does and is great at what she does. I highly recommend this store and ask for Rylie!
a month ago
User profile - mike beyer.
mike beyer
Fantastic! Quick service. My bike was done in literally 25 minutes and at a lower price than I expected. I have visited a few local shops and this was by FAR the best. Don't screw around with the other places, just go here. I will be from now on!
2 months ago
User profile - Surougo Tawagoto.
Surougo Tawagoto
I’ve been there multiple times and every process and service have been exceptional and excellent. They’re also super friendly and patient!
3 months ago