Literally everyone I have encountered in this office is SO. NICE. I first took my (then) 5 yr old there for her kindergarten appt. They were SO NICE to her, told her everything they were doing. She ended up doing so well with them; no screaming, not scared. I went in for an appt yesterday and was nervous because my teeth aren't GREAT, but again, they were SO. NICE. Explained everything they were doing, why they were doing it, etc. Absolutely no hint of judgement or anything. Vanessa (hygienist) is super sweet! She went over the plans for my teeth with me, and assured me that I can do things when I'm able, also. I am recommending this office to anyone I can think of!