4.5
rating out of  75  reviews
62
4
0
1
8
User profile - Bryan.
Bryan
I actually went to an independent shop first to buy a bike and the guy there (I won't name the shop) was so unhelpful I ended up going to TBE to buy it instead, I found them to be very helpful & polite. I've been back several times since and will continue to shop there as it's always a pleasurable experience. Good customer service, i'd definitely recommend.
7 years ago
User profile - Carolyn M.
Carolyn M
Wonderful bike shop! We arrived from the US with our touring bikes and were having trouble getting them realigned properly after being boxed up for the flights. The guys at TBE saved the day. Within minutes our bikes were rolling along nicely again. Everyone was very friendly and knowledgeable. Thank you!
7 years ago
User profile - Hugh.
Hugh
Nice! Good at everything
7 years ago
User profile - Sarah.
Sarah
Great service and friendly staff. They fixed my bike up free of charge, in no time at all. Now it runs like a ripper. Cheers guys.
7 years ago
User profile - Nicholas.
Nicholas
Bought an ebike from TBE Nedlands, the staff were happy to answer all my questions and help ensure I made the right choice.
7 years ago
User profile - Patrick.
Patrick
Very good bike shop. David and the crew are very helpful. They have a good range of stock, plenty of stuff on discount.
7 years ago
User profile - Melanie Pugliese.
Melanie Pugliese
Great customer service. Every single time.
8 years ago
User profile - Donna Wright.
Donna Wright
Bought a bike to bring overseas. The guys at TBE were awesome in getting the bike I wanted at short notice and packing it. So happy
8 years ago
User profile - Nic Browning.
Nic Browning
Arrived exhausted with heatstroke one day having ridden there in near 40 degree heat to get a basket for my bike (not my wisest move, in retrospect). The staff looked after me while I slowly recovered and gained back my strength with water and cold towels, while another attached the basket to my bike for me. Very grateful for their assistance. Would not die there again
9 years ago
User profile - Derek Novak.
Derek Novak
Great service and some of the best deals around! I try to shop local whenever possible and found TBE Nedlands to have a great range at competitive prices. Thanks Gareth and Patrick @ the shop, and Nuno @ the service department for all your help!
9 years ago
User profile - Chris Wong 372.
Chris Wong 372
They are efficient and friendly. They are very knowledgeable about bicycles and they know their prices already. They even know what is wrong with the bike with one look.
9 years ago
User profile - Ee Boon Tan (Eebs).
Ee Boon Tan (Eebs)
Friendly and informative service, pointed to where I could get my bicycle.
9 years ago
User profile - Brant Garvey.
Brant Garvey
Best place to buy bikes or cycling gear in Perth!
10 years ago
User profile - Ian Koh.
Ian Koh
Great shop, competitive prices. Great service and staff are always helpful. Good follow up on enquiries that I have made, unlike plenty of other bike shops in Perth. Highly recommended.
10 years ago
User profile - Shaun Yang.
Shaun Yang
Recommanded - always follow up, great customer service, competitive pricing.... you name it.
10 years ago
User profile - Friederike Skupin.
Friederike Skupin
They fixed my bike for free :) So the service is not terrible at all - the contrary!!
11 years ago
User profile - Simone Ellis.
Simone Ellis
We have purchased numerous bikes, trailers and cycling gear through this store. The new location is great. The experience very much comes down to the staff member in the store. We recently dealt with David and he was super helpful, very thorough and explained everything in detail. Impressive! Thank you.
4 years ago
User profile - Ben Woodley.
Ben Woodley
Great bunch of lads!
6 years ago
User profile - Peter Todd.
Peter Todd
Large store, huge range of stock, pricing on the high side though.
9 years ago
User profile - Gareth Roberts.
Gareth Roberts
Dropped my bike off on Tuesday morning for a service, as the chain was starting to creak. I was told that I would receive a phone call in the next two days(!) about the cost. On Thursday I received a phone call that the rear brakepad was worn and would need replacing, and that the total cost for the service would be around $140. That is nearly a third of the cost of the bike...Absolutely ridiculous. Car services are cheaper than this. Moreover..I was informed "it should be ready by next wednesday". Over a week to service a bike which has nothing wrong with it (other than a worn rear brake pad) for 140!?!?! Are they crazy?? It's a bicycle not an aeroplane. Anyway I said no to the quote..only to be informed that the bike had already been sent to another service centre?? I was informed that I would have to wait until Friday before coming to pick it up. Long story short. Terrible, utterly terrible service. The most expensive pricing I have ever seen..wasted a week of my time for a bike that was perfectly fine to ride around. I only dropped it off here because I thought it would be convenient. This bikeshop seems to cater to the high end cyclists with a lot of money to spare. For the casual enthusiast, or people who refuse to pay car servicing prices for a bike service - avoid this shop at all costs. Outrageously expensive..anything they sell (bikes/parts/accessories/service) can be found cheaper both online and offline and with better customer service. The "entrepreneur" bit of the name gives away this bike shop's true focus.
12 years ago
60