Dropped my bike off on Tuesday morning for a service, as the chain was starting to creak. I was told that I would receive a phone call in the next two days(!) about the cost. On Thursday I received a phone call that the rear brakepad was worn and would need replacing, and that the total cost for the service would be around $140. That is nearly a third of the cost of the bike...Absolutely ridiculous. Car services are cheaper than this. Moreover..I was informed "it should be ready by next wednesday". Over a week to service a bike which has nothing wrong with it (other than a worn rear brake pad) for 140!?!?! Are they crazy?? It's a bicycle not an aeroplane.
Anyway I said no to the quote..only to be informed that the bike had already been sent to another service centre?? I was informed that I would have to wait until Friday before coming to pick it up.
Long story short. Terrible, utterly terrible service. The most expensive pricing I have ever seen..wasted a week of my time for a bike that was perfectly fine to ride around. I only dropped it off here because I thought it would be convenient.
This bikeshop seems to cater to the high end cyclists with a lot of money to spare. For the casual enthusiast, or people who refuse to pay car servicing prices for a bike service - avoid this shop at all costs. Outrageously expensive..anything they sell (bikes/parts/accessories/service) can be found cheaper both online and offline and with better customer service.
The "entrepreneur" bit of the name gives away this bike shop's true focus.