I am very pleased with the memorial that I received from Crystal Prints. I got a memorial for my sister whose cat had passed away, and it turned out beautifully. The picture came out in perfect detail, and the inscription I requested was clear and easy to read. Everything about it says high quality, and the whole process was easy. We had to make a couple revisions before I was completely satisfied with the layout of everything, but even that was easy. They communicated with me frequently until I had everything exactly the way I wanted it. As soon as I approved it, production began, and it was shipped out to me that same week. I would definitely recommend them.