Julian Bayford
Syed Jafari
Fabulous customer service. We were helped by a young guy named King. A befitting name as he literally meted out the royal treatment. Answered all our questions, was extremely polite and had excellent product knowledge and advice. Besides purchasing the bike we ended up buying another $300 worth of accessories. Will definitely be returning to purchase more bikes.
Franga
Went with my brother who bought a Trek Marlin 8 about a month ago. Very friendly and helpful service. Went back within 30 days after realising we wanted more bike and the same person served us. He organised our upgrade and we walked out happy with a replacement Roscoe 7. No complaints at all.
Mashrur Syed
Bought Dual Sport 1 about a month ago, and when I came back to swap and upgrade to Dual Sport 2, there was a sale which started a week ago. Technically I was not supposed to get the sale price, but no questions asked - I got the sale. Super happy! And yea upgrade was very much worthwhile even if I had to pay 200 extra (originally I got 50 back because of sale)..
Very good customer service..
Joel Chamberlain
Great help from the team who assisted with our daughters new bike!
Paul Goldsmith
The team are very helpful and enthusiast - well recommended
Jeremy Bogdanowicz
Fantastic bikes and even better customer service from Marty, King and the whole team - thank you
Anthony Cowie
Very reliable, Knowledgeable and fair. Highly recommended this store.
Sara Martyn
Great friendly staff, knowledgeable and helpful.
Helen Takano
Sam was absolutely fabulous! He was friendly, approachable, knowledgeable & personable. Especially when supporting my 12yr old daughter!
If it wasn’t for all of these attributes, I probably wouldn’t have bought the Trek bike for my daughter that day.
ALLEN MENDOZA
Got my Trek Marlin 6, all staffs are very accommodating I was assist by Martin he explain well all you need to know specifically if you are beginner in biking keep it up
Gurpreet Chohan
Great customer service by Tom.
Thumbs up
Luke N
Great service and products. The guys at Hoppers are always happy to help out with anything needed and provide good advice.
Paul Wright
Joel was very helpful. He really knows his bikes.
Terry Grech
The team at Trek were great and more than happy to help. Nina was very personable and welcoming. Customer service was definitely on point. Good job
Vimuth Dee
Bought my first bike (dual sport 3) last week. Folks at hoppers crossing are absolute legends, friendly, beyond helpful and know what they are doing. Nina, Marty and Kin went out their way to help me out with everything I needed from the get go. Can’t recommend this bunch enough.
Sudhir
Friendly staff and happy to help with all your queries
Vivek Sharma
Marty - Thanks for all your help and advice! Plus repairing the bike so quickly - Appreciate it
Kusdi Putro
The staff very knowledgeable and give the right advice with the products, they will explained what the best bike choice with my budget range & purpose. Will buy more for the future and everything I need from them. Please don't hesitated to go there for window shopping they have big range accessories and mouth watering bicycles.
Cheryl Mullins
I bought my son a new bicycle from Joss at Hoppers Crossing in September and the service I got was brilliant and even the after purchase care has been absolutely excellent. I couldn't recommend Joss & Trek Bicycles highly enough. My sons bike it brilliant and such great quality and I will be buying all our future bikes from Trek.
Thank you so much to Joss & Trek for a great product & service.
