Peter Annear
Great bike, perfectly setup and a joy to ride
Sham Anand
Excellent customer service from Marty and crew.
Rob Dettman
Staff did a magnificent job in communicating and making me feel welcome
Vadim Shumilov
Friendly and helpful, if you have a very deep e-bike question - do you research online
Jock McSporren
What a great staff they have! We dealt with both a sales staff member and a service staff member and both were very friendly, professional and accomodating.
Michael Wallis-Tayler
Top rate, looked after with my bike repairs and even helped me out with keeping me riding for the weekend
Miguel Armas Morales
What a store! Not only the super spacious, plenty rich stock, variety and display is what make this store a place to go in the West. Tom the person in service and Matt the commercial and cycling master mind make the experience superb. So superb that make you feel strange when leaving the shop, I want to stay longer. Bike repaired perfectly, serviced beyond expectations, communication and transparency all the way. To my mates in the road,trail,gravel A store run by skillful cyclists with commercial and customer service attitude is a great partner to have.
Bruno Spiller
The Experts at Trek, Hoppers Crossing, did a great job at repairing my Trek Bike..great to deal with a local from NE Victoria!!
Tonya Cook
Friendly and helpful staff. I took my bike in to get my tyre fixed and they did it straight away. They were great.
james knipe
A completely enjoyable experience knowledgeable staff that are prepared to to go out of their way. Great products their latest aero road helmet is by far the best I have used
Bonnie Coulle
Tom was great - very informative and clearly passionate about bikes and his knowledge was astounding - i did present a dinosaur bike however he told me it was a very cool bike and told me a bit of the history of the style bike - It is my go to store for sure
Adam Hunter
Expert service from Tom
Ramy Zalzly
Great customer service, and great bikes, I was helped alot when trek as the man who helped me was very patient, passionate and knowledge about bikes and there accessories, i was helped alot throughout my purchases .
Natalie Mitchell
Thank you so much to Joel who helped with an odd request when I was seeking empty bike boxes for our tree branches! He went out of his way to check what was available and secured us 4 big boxes which made our garden efforts so much easier. Thanks so much again! Stand out effort by Joel
Paul Farrell
Great service from all the team. Joel served us both times we came in and spent the time to go through all the options with us. I highly recommend this shop. Keep up the great work guys
Roger Fredman
Excellent greeting. Great consultation on options. Complimentary installation.
Rob Westwood
The team @ Trek were fast, thorough and went above and beyond servicing my two bikes. Outstanding service.
Dan Barraclough
Great service always at this store. Shout out to Tom. From walking me through all my options within my budget and figuring out what bike would be best for me, to giving tyre recommendations for the sort of riding I do. I would definitely recommend this store.
Ben Martin
Great customer service
Richie Booth
Brilliant customer service, they know how to help and are genuine in their desire to make your experience a good one. Recommend King, he's especially good at looking after customers.
