Ron Can Garden
The store messed when it came to repairing my wheels and surprising additional costs, but the subsequent ownership and compensation was top notch customer service. Thank you Elliot and the very friendly staff. I highly recommend their shop.
Lachlan Greed
Marty at Trek Hoppers Crossing was extremely helpful in assisting me to purchase a Smart Trainer. Would 100% recommend.
tom kiedrzynski
Great service and advice my son is loving his new bike now I just can’t wait until mine comes in.
Andrew Groves
Highly recommend Trek Hoppers Crossing. Brilliant service from start to finish from Nina and team- bike ready and waiting in no time at all. Great product too and reasonably priced for the spec. High effective and professional communication. Cheers Nina.
Andrew Sevenson
I found the sales staff here to be super helpful. They helped my find a bicycle suitable for my child's birthday. There was a minor mix up with the delivery date, but they went out of thier way to resolve the situation on time which i really appreciated.
Cezar Abellera
Had my kid’s bike serviced for the first time but failed to have it done during the break in period, they offered it as a free service. How good was that! Great team and friendly service.
Deks P
I asked them for help on my daughter's Precal derailleur issue and hub ...of course they fixed it right away plus some information how to prevent such problem as a take away.. :-) thanks guys!!
Yannick Vengrasamy
Great and friendly customer service by Leon. He went above and beyond to make sure that I happy with their product
andrea mikita
Great customer service and helpful team!
Georgeta Voinescu
Excellent Customer Service, great product and reasonable price.
Katherine Miller
Amazing store layout, fantastic staff, gorgeous bikes!
Alex Gligoroski (Papagee)
Very pleasant experience. Very friendly and very helpful
Steve Keck
Very friendly and approachable team in store. They had the product I wanted at a reasonable price. Most of all they were able to accommodate my schedule making it extremely easy.
Teb Stebbo
The service and support I received at Trek Hoppers Crossing was excellent. They helped me make modifications to my Electra Townie bike so that it was disability friendly and gave it a good service. I would definitely recommend them to others.
Vin G
Great customer service by the guys and great suggestions and honest response to our needs. Great bikes. I really recommend this place. Thanks
rashmi patel
Excellent service. We went to Hoppers Crossing, Melbourne branch and were greeted and shown all options by Neena. She was patient, knowledgeable, and pleasant. Fielded all our queries and helped us try many bikes in different sizes. Great experience!
miRo
Great Bikes :) Very friendly staff
Ian Rodgers
James was a friendly, engaging salesman who spent a lot of time patiently discussing our interests in an eBike for my wife. You couldn't expect more from a friendly sales experience, and the Trek store is conveniently located with a great range of bikes and accessories.
Sivakumar Sankaravel Shanmugam (SivaMelbourne)
Professional service and high quality product
VS
Staff extremely helpful & they allowed my son to test ride the bike in the carpark to ensure it was the right fit
