4.9
rating out of  446  reviews
422
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0
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User profile - SPR.
SPR
Collin is an amazing person. Trek hoppers crossing returned my kid's lost bike after finding my details from serial number on the bike. Not only that, they also did complementary check and service on the bike for FREE. Thank you and God bless you...
6 months ago
User profile - David Pinder.
David Pinder
Had an accident on my electric bike. The shop was willing to assess the amount of damage in a very short time. The report said the damage was only minor blemishes. I asked if I could pay for the report and they flatly refused to accept payment and also stored my bike for 2 weeks whilst I recovered from my injuries. These guys are absolute legends and guess where the next major service on my bike is going to happen?
7 months ago
User profile - Lynda Stevenson.
Lynda Stevenson
The staff are very friendly and helpful and quick service
7 months ago
User profile - Glenn Carpenter.
Glenn Carpenter
Tom was a great help, which was much appreciated.
7 months ago
User profile - Dr Min Maung Maung.
Dr Min Maung Maung
Good customer service.I went to Trek bike shop to fix my seat post lever of giant bike. The staff helped me to sort it out without charges.He also explained about the bikes. I will buy next bike from Trek shop because of their warmly welcome service. Highly recommended for Trek shop Hoppers Crossing
7 months ago
User profile - Lisa Stevens.
Lisa Stevens
Great friendly, courteous and expert service - that is why I keep my business with Trek Bicycles Hoppers Crossing
8 months ago
User profile - Grant Farrow.
Grant Farrow
definitely worth the drive from the Bellarine Peninsula to Hoppers Crossing after experiencing poor customer service in Geelong. I found staff there knowledgeable, experienced and most of all considered me (as a customer) which is rare indeed. Thank you Hoppers Crossing Trek Bikes
8 months ago
User profile - Adam Humphrey.
Adam Humphrey
Great products with friendly and experienced staff
8 months ago
User profile - linda matar.
linda matar
Best customer service ever
9 months ago
User profile - Jazz Arora.
Jazz Arora
Product is same on every bike store but highly appreciate the knowledge Thomas has and his passion for bikes and customer service.
9 months ago
User profile - Mark Kott.
Mark Kott
Awesome customer service and professional bike repair results. Highly recommended.
9 months ago
User profile - Greg Weston.
Greg Weston
It was great that they had the spare part I was after, and I was also given some excellent advice relating to servicing my bike.
9 months ago
User profile - cam eason.
cam eason
Genuine, friendly staff. No attempts to upsell or talk me into stuff I didn't want. Helpful advice about doing things for myself at home. Great service.
9 months ago
User profile - Benjamin Vona.
Benjamin Vona
Great service the man that served us was incredible and the advice he gave was amazing
10 months ago
User profile - Lenora Lippmann.
Lenora Lippmann
The staff are very friendly, helpful and knowledgeable. The store is big so has a great range of bikes.
10 months ago
User profile - Mez.
Mez
Great service and product
10 months ago
User profile - Glen Rogan.
Glen Rogan
Great customer service and good quality products. We bought a speedframe pro helmet and they were very helpful.
10 months ago
User profile - Tony Anawati.
Tony Anawati
Tom served me. Very professional and very helpful. I strongly recommend their services. Thank you
10 months ago
User profile - Carl Safstrom.
Carl Safstrom
We were visiting from interstate and wanted to hire a mountain bike for the day to go and ride at the You Yangs. Trek Hoppers Crossing was the only store in the area offering this service and they made it super easy. Bike was great and we super stoked to get in a fun day riding.
11 months ago
User profile - nathan Reynolds.
nathan Reynolds
Go see King at Trek Hoppers Crossing. Excellent bloke and will serve you well.
11 months ago
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