4.9
rating out of  461  reviews
437
13
0
2
9
User profile - Jay Laursen.
Jay Laursen
Great convenient service and knowledgeable
5 months ago
User profile - David Bui.
David Bui
Alexander at trek hopper crossing assistance and knowledge Helped us choose the prefect bike for our grandson
6 months ago
User profile - Vincent Lim.
Vincent Lim
I am writing this on my own, not like Trek asked me for a review. Have to hand it in to Oliver at Hoppers Crossing, thought the service was superb given a busy day. He was attentive and got everything done for the child. Many thanks again!
6 months ago
User profile - Kerry Siesling.
Kerry Siesling
Great service and exceptional knowledge of all their products. Definitely recommended, will be back again.
6 months ago
User profile - Guu Emm (Mooreyfiveo).
Guu Emm (Mooreyfiveo)
Big Thanks to TREK Hoppers today for your help with my rear wheel which had blown engagement and was missing pawls and springs after I pulled it apart on the trail. Excellent customer service and knowledge. Happy Trails!
7 months ago
User profile - Mick JS.
Mick JS
Incredible store. Great structure and staff were awesome. They fixed an issue that turned out to be simple, which I thought was major and needed a service, for nothing!
7 months ago
User profile - David Jones.
David Jones
Staff are helpful and knowledgeable, and they stock a good range of products.
7 months ago
User profile - Waheed Ahmed.
Waheed Ahmed
Very helping and knowledgeable about all types of bike and roof racks for the car.
8 months ago
User profile - David Bain.
David Bain
Tom was fantastic to deal with and did a great job on bringing my bike back to life , I will definitely be back in the future
Review photo
9 months ago
User profile - Steve S.
Steve S
Very friendly, very quick, very professional!
10 months ago
User profile - Diego Romero.
Diego Romero
My experience at Trek Hoppers Crossing was exceptional. The agent that assisted me was very knowledgeable, and he answered all my questions. Not only did he answer them, but he also helped me with other accessories for my new bike. Kings was amazing, he even shared his personal bike projects, made me feel welcomed, and will definitely keep this store as my service center.
10 months ago
User profile - Nelson NG.
Nelson NG
Tom and Alex are very courteous and welcoming. Tom is helpful and accommodating. The cost of the service is also very reasonable. Will make sure my priced bike will go there for any service. Two thumbs up.
10 months ago
User profile - Alby.
Alby
Great customer service from the team. Friendly, knowledgeable and passionate about their work. They serviced our bikes and they're running like new. Very happy!
10 months ago
User profile - Justin Pisani.
Justin Pisani
Fantastic customer service
10 months ago
User profile - Justin Barton.
Justin Barton
Dealt with Tom multiple times. Great customer service. Goes above and beyond every time. Thanks for all your help.
11 months ago
User profile - Peter Benholm.
Peter Benholm
Absolutely fantastic service, 2nd to none !
11 months ago
User profile - SPR.
SPR
Collin is an amazing person. Trek hoppers crossing returned my kid's lost bike after finding my details from serial number on the bike. Not only that, they also did complementary check and service on the bike for FREE. Thank you and God bless you...
11 months ago
User profile - David Pinder.
David Pinder
Had an accident on my electric bike. The shop was willing to assess the amount of damage in a very short time. The report said the damage was only minor blemishes. I asked if I could pay for the report and they flatly refused to accept payment and also stored my bike for 2 weeks whilst I recovered from my injuries. These guys are absolute legends and guess where the next major service on my bike is going to happen?
11 months ago
User profile - Lynda Stevenson.
Lynda Stevenson
The staff are very friendly and helpful and quick service
a year ago
User profile - Glenn Carpenter.
Glenn Carpenter
Tom was a great help, which was much appreciated.
a year ago
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