4.9
rating out of  457  reviews
433
13
0
2
9
User profile - Jay.
Jay
I have been riding for years so have been to many bike stores. TREK Hoppers Crossing has been by far the best. They have great customer service and are always very helpful. I regularly service my bike there and always have had a great experience. Keep you the good work!
5 years ago
User profile - Mensur Burnic.
Mensur Burnic
Nina was very helpful & provided me with high level of service which was great! All team members that helped were all round very good!
5 years ago
User profile - Philip Pearson.
Philip Pearson
Friendly and helpful service, nothing in stock for me to test out, but willingly checked future stock orders.
5 years ago
User profile - Melbourne Guy.
Melbourne Guy
Very helpful and friendly staff. Thanks for taking the time to explain and give alternatives. Appreciate all the effort.
5 years ago
User profile - Nick S.
Nick S
Great shop, no hassles, just good fast service.
5 years ago
User profile - Didier Maclou.
Didier Maclou
Very helpful staff, great bikes.
5 years ago
User profile - Adrian Siesling.
Adrian Siesling
Leon went above and beyond with his help, providing me with the parts I required to complete my custom bike build. Thankyou and will be back again!
5 years ago
User profile - Mick Morrison.
Mick Morrison
Great friendly team
5 years ago
User profile - Andrea Maertens.
Andrea Maertens
Great, friendly service that helped us to easily choose what we needed. Will definitely be back and can highly recommend this place. Thanks again.
5 years ago
User profile - A.Ranieri, Monarch Kitchens and Joinery.
A.Ranieri, Monarch Kitchens and Joinery
Great & easy to deal with...
5 years ago
User profile - syd colyer.
syd colyer
You have great customer service take the time to make sure we are happy super helpful with tips and ideas you have a so happy i go past 2 other stores just to get here now buy all my bike stuff from this store even those i know i can get stuff cheper else where the customer service is just too goodThanks for your time
5 years ago
User profile - Mario Tarle.
Mario Tarle
Great staff helpful fair not just trying to sell you something but find what you need.
5 years ago
User profile - Angus Smit.
Angus Smit
Super friendly staff Really knowledgeable
5 years ago
User profile - Ray Galera.
Ray Galera
Best place to actually get good advise with a good range of bikes. Big thanks to James and Hoppers Trek team!
5 years ago
User profile - Gino Vivente.
Gino Vivente
They always do clean work and you know what you are getting every time. Best in the area!
5 years ago
User profile - Mike Degnen (Mikey).
Mike Degnen (Mikey)
With it being so hard to get a bike these days with what is happening around the world. The guys at Trek Hoppers Crossing went above and beyond to chase down a bike and have it shipped interstate. Customer service at it's finest. I will now stick with the store for products, service and any future upgrades.
5 years ago
User profile - Romy De Guzman.
Romy De Guzman
Very helpful staff, great customer service
5 years ago
User profile - Malay Patel.
Malay Patel
very friendly staff, quick service and great quality products
5 years ago
User profile - Ron Can Garden.
Ron Can Garden
The store messed when it came to repairing my wheels and surprising additional costs, but the subsequent ownership and compensation was top notch customer service. Thank you Elliot and the very friendly staff. I highly recommend their shop.
5 years ago
User profile - Lachlan Greed.
Lachlan Greed
Marty at Trek Hoppers Crossing was extremely helpful in assisting me to purchase a Smart Trainer. Would 100% recommend.
5 years ago
220