Kerry Siesling
Great service and exceptional knowledge of all their products. Definitely recommended, will be back again.
Guu Emm (Mooreyfiveo)
Big Thanks to TREK Hoppers today for your help with my rear wheel which had blown engagement and was missing pawls and springs after I pulled it apart on the trail.
Excellent customer service and knowledge.
Happy Trails!
Mick JS
Incredible store. Great structure and staff were awesome. They fixed an issue that turned out to be simple, which thought was major and needed a service, for nothing!
David Jones
Staff are helpful and knowledgeable, and they stock a good range of products.
Waheed Ahmed
Very helping and knowledgeable about all types of bike and roof racks for the car.
David Bain
Tom was fantastic to deal with and did a great job on bringing my bike back to life , I will definitely be back in the future
Steve S
Very friendly, very quick, very professional!
Diego Romero
My experience at Trek Hoppers Crossing was exceptional. The agent that assisted me was very knowledgeable, and he answered all my questions. Not only did he answer them, but he also helped me with other accessories for my new bike.
Kings was amazing, he even shared his personal bike projects, made me feel welcomed, and will definitely keep this store as my service center.
Nelson NG
Tom and Alex are very courteous and welcoming. Tom is helpful and accommodating. The cost of the service is also very reasonable. Will make sure my priced bike will go there for any service.
Two thumbs up.
Alby
Great customer service from the team. Friendly, knowledgeable and passionate about their work. They serviced our bikes and they're running like new. Very happy!
Justin Pisani
Fantastic customer service
Justin Barton
Dealt with Tom multiple times.
Great customer service. Goes above and beyond every time. Thanks for all your help.
Peter Benholm
Absolutely fantastic service, 2nd to none !
SPR
Collin is an amazing person. Trek hoppers crossing returned my kid's lost bike after finding my details from serial number on the bike. Not only that, they also did complementary check and service on the bike for FREE. Thank you and God bless you...
David Pinder
Had an accident on my electric bike.
The shop was willing to assess the amount of damage in a very short time.
The report said the damage was only minor blemishes.
I asked if I could pay for the report and they flatly refused to accept payment and also stored my bike for 2 weeks whilst I recovered from my injuries.
These guys are absolute legends and guess where the next major service on my bike is going to happen?
Lynda Stevenson
The staff are very friendly and helpful and quick service
Glenn Carpenter
Tom was a great help, which was much appreciated.
Dr Min Maung Maung
Good customer service.I went to Trek bike shop to fix my seat post lever of giant bike. The staff helped me to sort it out without charges.He also explained about the bikes. I will buy next bike from Trek shop because of their warmly welcome service. Highly recommended for Trek shop Hoppers Crossing
Lisa Stevens
Great friendly, courteous and expert service - that is why I keep my business with Trek Bicycles Hoppers Crossing
Grant Farrow
definitely worth the drive from the Bellarine Peninsula to Hoppers Crossing after experiencing poor customer service in Geelong.
I found staff there knowledgeable, experienced and most of all considered me (as a customer) which is rare indeed.
Thank you Hoppers Crossing Trek Bikes
