4.9
rating out of  461  reviews
437
13
0
2
9
User profile - VS.
VS
Staff extremely helpful & they allowed my son to test ride the bike in the carpark to ensure it was the right fit
6 years ago
User profile - Ashleigh Lynch.
Ashleigh Lynch
great staff with James and joss
6 years ago
User profile - Rishi Pattnaik.
Rishi Pattnaik
I had a wonderful experience with the staff at Trek Hoppers Crossing when i bought my bike. The staff really took care of everything and made sure the sale process was seamless. I also got a very good experience with the bike's service recently. The service team, led by Martin and Tom, is incredibly knowledgeable and helpful. They provided me with expert advice on parts replacement for longevity and ensured I made the best choices for my cycling needs. The staff are extremely friendly, approachable, and always go the extra mile to ensure customer satisfaction. I highly recommend Trek Hoppers Crossing to any cyclist, from beginners to seasoned professionals. Their commitment to quality, customer service, and the cycling community is truly commendable.
6 years ago
User profile - emanuel mallia.
emanuel mallia
Bought a bike from here staff were great had to take bike back and got it changed over Joss was great in handling my issue would recommend this shop to anyone and I would buy from there again
6 years ago
User profile - Chantelle Oastler.
Chantelle Oastler
Absolutely amazing bunch of people. Great service everytime. My husband has recently brought a balance bike for our daughter and the customer service couldnt be better. They were friendly, had heaps of information and were kind. Definitely will be back for our son.
6 years ago
User profile - Cath Stephensen.
Cath Stephensen
Great service, friendly and knowledgeable. Took the time to chat.
6 years ago
User profile - Gayleen Duncan.
Gayleen Duncan
Service representative went above and beyond to find what we were after.
6 years ago
User profile - Vikas Bhatia.
Vikas Bhatia
I would like to thanks James from hoppers crossing store for explaining us about the bikes. He made everything clear and now we have one happy child with his new bike. Definitely gonna come back in future.
6 years ago
User profile - Kim Puopolo.
Kim Puopolo
The customer service was excellent.
6 years ago
User profile - Chantelle Stiemens.
Chantelle Stiemens
Amazing staff. High quality bikes and accessories.
6 years ago
User profile - Alex Peters.
Alex Peters
Easy to deal with.No pressure.Got what I required with no hassle.In stock and taken immediately after a quick checkover.Very happy.
6 years ago
User profile - Kelly Henderson-Toal.
Kelly Henderson-Toal
I was really glad I chose Trek for the latest servicing of my bikes. They were extremely helpful, knowledgeable and all. work and costs were throughly explained before any work commenced.
6 years ago
User profile - Nicholas Wood.
Nicholas Wood
Excellent quality and beautifully designed bikes, with a range catering for individual needs and capabilities, all at a fabulous price point with awesome service, knowledge and after sales service to boot. Great experience and I will definitely be back for more
6 years ago
User profile - Tommy I'Anson.
Tommy I'Anson
Friendly and helpful staff, great range of bikes, gear and accessories.
6 years ago
User profile - Kenneth Perry.
Kenneth Perry
Guys there are great, wasn’t happy with first purchase so exchanged it for a new bike and model I wanted no questions asked. Couldn’t be happier with my bike and customer service provided.
6 years ago
User profile - Mike T.
Mike T
Great to deal with and very helpful. A
6 years ago
User profile - Steve Wilson.
Steve Wilson
James was great to deal with
6 years ago
User profile - Joey Lee.
Joey Lee
Fantastic service and knowledgeable staff that goes above and beyond in helping with any questions you may have. Thanks James for making the relocation of my bike interstate a breeze!
6 years ago
User profile - shane allan.
shane allan
The guys at the Hopper's crossing store are awesome, they are very helpful and knowledgeable . Throw that in with a big selection of top quality bike's and why would you want to go anywhere else.
6 years ago
User profile - Paul Cathro.
Paul Cathro
Great products and service.
6 years ago
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