4.9
rating out of  457  reviews
433
13
0
2
9
User profile - Muniraj Srinivasalu.
Muniraj Srinivasalu
Amazing
7 years ago
User profile - Nicki Iddles.
Nicki Iddles
Was looking for a new dual suspension bike and went into Trek Hoppers Crossing for the first time. The service was very impressive from the start of my dealings to the end. I ended up purchasing a dual suspension bike from here. James and Leon had me completed sorted and took time to fit me to the bike and went through explaining any potential trouble areas and how to fix these myself. Would recommend this bike shop highly.
7 years ago
User profile - Briony Burt.
Briony Burt
The service from James exceeded our expectations. He took the the time to ensure we understood the differences between models and their features. His passion for mountain bike riding was evident in his sharing of knowledge about bikes trails etc. We were able to test the bike and he had it ready in no time once we had made our decision. Thanks for the exceptional service.
7 years ago
User profile - Paul Lacey.
Paul Lacey
Great service and advice, would definitely recommend
7 years ago
User profile - hans francis.
hans francis
Happy with staffs, fix my bike in 10mins..
7 years ago
User profile - Sani Kassim.
Sani Kassim
Great value, professional advice and workmanship.
7 years ago
User profile - Rose Power.
Rose Power
James at Trek Hoppers Crossing showed us the incredible customer service your stores deliver. We're first time customers at Trek and plan to return for our future bike needs.
7 years ago
User profile - Andy Stewart.
Andy Stewart
Great advice and friendly service
7 years ago
User profile - Charles Edouard.
Charles Edouard
I have been going to this Trek store for the last 12 months and have bought 2 bikes from them. James thanks for taking time to understand what I am after and guiding me through my purchases.
7 years ago
User profile - Michael mastandrea.
Michael mastandrea
Quality bikes and experienced staff.
7 years ago
User profile - Stevan Stojkovic.
Stevan Stojkovic
Just dropped into Trek to check out the kids bikes for our grandson. We were greeted by James and his colleague who were both flat out serving at least 4 other customers between them. As soon as they were free they showed our 6 yo grandson suitable bikes for his height etc. He was wrapped. So a nice new boys bike in red. They go faster. We were impressed with the service and also ended up buying a decent mountain bike for our son. Also in red. Thanks James and the Trek Hoppers Crossing Team.
7 years ago
User profile - Dave Ryan.
Dave Ryan
Great customer service, very thorough when explaining the F and B's. knowledgeable staff. Good experience! FYI.... James was the person who assisted me and is responsible for my comments above. Couldn't have been more helpful to be honest....
7 years ago
User profile - Andrew Millott.
Andrew Millott
Always helpful and a friendly smile.
7 years ago
User profile - Glenn Cockram.
Glenn Cockram
Positive,friendly, knowledgable staff. Welcommed you at the door. No pressure sales tactics
7 years ago
User profile - Wendy Robertson.
Wendy Robertson
The service that I received from James at the Trek Hopper Crossing store was excellent. He took the time to understand my needs and I came away with the right bike for my daughter. Highly recommended.
7 years ago
User profile - Prem Sugur.
Prem Sugur
The man that served us was named James he was an excellent salesman and the deal he gave us was outstanding we got a brand new bike with a pump, kickstand, helmet, lock, water bottle holder and a water bottle for an amazing deal. The staff were extremely friendly and the man was really enthusiastic about bikes he also put the parts on the bike for free with a lifetime warranty. I look forward to shopping with trek bicycles again
Review photo
7 years ago
User profile - Louis ST Laurent.
Louis ST Laurent
So far so good! They anwser All my questions and they where patient with me!
7 years ago
User profile - Gary Rumble.
Gary Rumble
Excellent service, products and people . Thsnks again for your help guys .
7 years ago
User profile - Sam Maglitto.
Sam Maglitto
Great Staff very well informed and generous with their time made shopping in this nice store very easy. I love the Trek/Bontrager product offering, and the ability to try a product (Saddle) for a month to ensure you are totally satisfied. I will be back for more and will recommend to fiends and family...
7 years ago
User profile - Tim Brown.
Tim Brown
Fantastic friendly and knowledgeable team and excellent customer service! Excellent value and great offer to use a demo bike before purchasing!
7 years ago
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