4.9
rating out of  446  reviews
422
13
0
2
9
User profile - Vicki Reed.
Vicki Reed
My in store visit was fantastic. The guys went out of their way to help me find the right size clothing and sharing their knowledge of cycling. On this particular day I went to 2 other bike stores close by and not once got spoken to by staff. The next day I rang the store as I was kicking myself for not getting a pair of shoes. Tom kindly arranged postage where I receive them the next day.
a year ago
User profile - Mick Wharton.
Mick Wharton
Awesome product and great customer service. Staff tick all the boxes.
a year ago
User profile - David Candido.
David Candido
Kings (Hoppers crossing ) customer service was exceptional and his main concern was that we would be back on our bikes asap. Our previous new bikes were stolen and so he made sure we were back riding with a smile. It's the customer care factor that makes the difference and which is why we choose Trek as our provider and must say King scores 10/10 and happy to part of the Trek family for life . Kindest regards David and Xavier .
a year ago
User profile - Varun Jani.
Varun Jani
Thanks Martin for your help.
a year ago
User profile - Joyce K.
Joyce K
I never been here before. The service and attention I received was exemplary. Tom was extremely helpful and lovely And I would recommend here for any of your purchases
a year ago
User profile - Cool Kiwi.
Cool Kiwi
Would highly recommend this shop customer service is excellent went out of their way to make sure I was back riding for the long weekend.
a year ago
User profile - Scott Bryant.
Scott Bryant
Great Service from the team down at Hoppers. They really went above and beyond any expectations. Whether it was for the new purchase of our bikes or the servicing of our older bikes, we will continue to use them for all our biking needs.
a year ago
User profile - Paula MacDonald.
Paula MacDonald
Staff (Tom) very friendly and extremely helpful. Went for wheelchair repair and couldn't be any happier with service given. Definitely recommend and will be going back.
a year ago
User profile - Emily McDiarmid.
Emily McDiarmid
Great service from Marty!
a year ago
User profile - Shammi Weerasinghe.
Shammi Weerasinghe
Martin was super helpful and very happy with the Precaliber 12 for my daughter!
a year ago
User profile - Karan Bangera.
Karan Bangera
Great service and a friendly team that is always wiling to help and are clearly passionate about what they do. Shout out to Marty and Tom for always looking after me #ATeam!
a year ago
User profile - Geoff Maurer.
Geoff Maurer
Great team, very helpful and go out of their way to provide fantastic service
a year ago
User profile - Michael Maginness.
Michael Maginness
Great service
a year ago
User profile - Jan P.
Jan P
Great products and superb customer service. One of the friendliest bike shops I have been too. Kudos to you guys and many thanks. See you soon
a year ago
User profile - Jamie Valetic.
Jamie Valetic
I love my Trek bike and every dealing I've had with Trek Hoppers has been easy and pleasant.
a year ago
User profile - Ant C.
Ant C
Great team at Trek Hoppers Crossing. Great advice.
a year ago
User profile - Dassle Wood.
Dassle Wood
Good service and helpful advice.
a year ago
User profile - Ray Cheasley (Cheese).
Ray Cheasley (Cheese)
Mike/ Mark sorry forgot name was awesome very passionate about product and focused on what I needed exceptional customer service very helpful will be recommending others! Thank you very much
a year ago
User profile - Nakul Singh.
Nakul Singh
Harry was really helpful. Super patient and informative. Great experience buying a bike from Trek
a year ago
User profile - adam lentini.
adam lentini
Guys at Trek Hoppers are fantastic, always helpful and extremely knowledgeable.
a year ago
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