Miguel Armas Morales
What a store! Not only the super spacious, plenty rich stock, variety and display is what make this store a place to go in the West. Tom the person in service and Matt the commercial and cycling master mind make the experience superb. So superb that make you feel strange when leaving the shop, I want to stay longer. Bike repaired perfectly, serviced beyond expectations, communication and transparency all the way. To my mates in the road,trail,gravel A store run by skillful cyclists with commercial and customer service attitude is a great partner to have.
Bruno Spiller
The Experts at Trek, Hoppers Crossing, did a great job at repairing my Trek Bike..great to deal with a local from NE Victoria!!
Tonya Cook
Friendly and helpful staff. I took my bike in to get my tyre fixed and they did it straight away. They were great.
james knipe
A completely enjoyable experience knowledgeable staff that are prepared to to go out of their way. Great products their latest aero road helmet is by far the best I have used
Bonnie Coulle
Tom was great - very informative and clearly passionate about bikes and his knowledge was astounding - i did present a dinosaur bike however he told me it was a very cool bike and told me a bit of the history of the style bike - It is my go to store for sure
Adam Hunter
Expert service from Tom
Ramy Zalzly
Great customer service, and great bikes, I was helped alot when trek as the man who helped me was very patient, passionate and knowledge about bikes and there accessories, i was helped alot throughout my purchases .
Natalie Mitchell
Thank you so much to Joel who helped with an odd request when I was seeking empty bike boxes for our tree branches! He went out of his way to check what was available and secured us 4 big boxes which made our garden efforts so much easier. Thanks so much again! Stand out effort by Joel
Paul Farrell
Great service from all the team. Joel served us both times we came in and spent the time to go through all the options with us. I highly recommend this shop. Keep up the great work guys
Roger Fredman
Excellent greeting. Great consultation on options. Complimentary installation.
Rob Westwood
The team @ Trek were fast, thorough and went above and beyond servicing my two bikes. Outstanding service.
Dan Barraclough
Great service always at this store. Shout out to Tom. From walking me through all my options within my budget and figuring out what bike would be best for me, to giving tyre recommendations for the sort of riding I do. I would definitely recommend this store.
Ben Martin
Great customer service
Richie Booth
Brilliant customer service, they know how to help and are genuine in their desire to make your experience a good one. Recommend King, he's especially good at looking after customers.
Jayden Ingley
Trek Hoppers Crossing has fantastic customer service with a smile and they sell high quality products at a competitive price. I would highly recommend them.
Tim Pearce
I would like to say that Tim, even though having a difficult day with warranties, went out of his way to find the product that I was looking for, even though it was a low cost item and deep within the warehouse upstairs somewhere, he was still more than happy to find the items I required. It's always a pleasure to deal with Tim at the Trek Store in Hoppers.
I highly recommend to ask for Tim for your next purchase at Trek Hoppers, as he has a lot of experience in the industry.
andrew oskar
Brought in my bike from Sydney with damage di2 cable. King is the man , he helped me to install the new cable and DI2 battery, not to mention today is the boxing day. Now i can get on my bike to ride melbourne road.
The best customer service ever !!! Thank you King - see you on Sydney Road .
Trezna Cairns
Great service, great selection of Electra bikes
Tony Reynolds
These guys really know their stuff. Recommend for great service and range.
Julian Bayford
