4.9 rating out of 732 reviews
Jena Atchison
Friendly, Knowledgeable, Reasonable on price for repairs and accurate on how long repairs would take. I received my bike on time, just in time for my next weekend ride. Thanks Connor!!
Sam V
My family and I visited the Trek Highland Park store to buy the FX 4 Sport—our first time purchasing a bike for long-distance riding. Jason was incredibly helpful, patiently answering all our questions and offering support with everything a beginner could need when starting this amazing journey.
Truly appreciated the time, commitment, and passion Jason brings to his customers.
—Suman (Sam)
Lauren Foremsky
Awesome customer service every time!
Julian Costache
Had an absolutely amazing experience at the store. Walked in knowing nothing about mountain bikes, and Jason took the time to walk me through everything, answer all my questions, and help me find the perfect bike. Ended up ordering a Roscoe 7 on the spot, and even though they said it would take 1-2 business days to build, I got a call less than two hours later saying it was ready!
When I picked it up, Jason even took me outside for a quick ride to make sure everything felt right. He made a few adjustments to suit my riding style better, and explained everything along the way. Seriously top-notch service and an awesome community. Huge thanks to Jason and the team - you guys are great!
Kathy Leonard
Halbert did a wonderful job servicing my bike. It shifts and rides much smoother.
Louis H.
I love the quality of the service, professionalism, and the quality of the work is always great.
Emma Montalvo
Came in to get tires fixed on bike (tubes were needing replacement). The team was super friendly and helped me get my bike fixed in about 15 mins.
CEF TX
Great crew at this shop. Recently took my Emonda in for service / repairs. Work completed on time and actually less than initially quoted. Wow!!
Mark Bollman
Kind and helpful staff. Will be back for sure.
Mark D Cooks
Customer Service greeting and willing to help