4.9 rating out of 733 reviews
Jena Atchison
Friendly, Knowledgeable, Reasonable on price for repairs and accurate on how long repairs would t...
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Friendly, Knowledgeable, Reasonable on price for repairs and accurate on how long repairs would take. I received my bike on time, just in time for my next weekend ride. Thanks Connor!!
Sam V
My family and I visited the Trek Highland Park store to buy the FX 4 Sport—our first time purchas...
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My family and I visited the Trek Highland Park store to buy the FX 4 Sport—our first time purchasing a bike for long-distance riding. Jason was incredibly helpful, patiently answering all our questions and offering support with everything a beginner could need when starting this amazing journey. Truly appreciated the time, commitment, and passion Jason brings to his customers. —Suman (Sam)
Julian Costache
Had an absolutely amazing experience at the store. Walked in knowing nothing about mountain bikes...
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Had an absolutely amazing experience at the store. Walked in knowing nothing about mountain bikes, and Jason took the time to walk me through everything, answer all my questions, and help me find the perfect bike. Ended up ordering a Roscoe 7 on the spot, and even though they said it would take 1-2 business days to build, I got a call less than two hours later saying it was ready! When I picked it up, Jason even took me outside for a quick ride to make sure everything felt right. He made a few adjustments to suit my riding style better, and explained everything along the way. Seriously top-notch service and an awesome community. Huge thanks to Jason and the team - you guys are great!
Jena Atchison
Friendly, Knowledgeable, Reasonable on price for repairs and accurate on how long repairs would t...
See More
Friendly, Knowledgeable, Reasonable on price for repairs and accurate on how long repairs would take. I received my bike on time, just in time for my next weekend ride. Thanks Connor!!
Sam V
My family and I visited the Trek Highland Park store to buy the FX 4 Sport—our first time purchas...
See More
My family and I visited the Trek Highland Park store to buy the FX 4 Sport—our first time purchasing a bike for long-distance riding. Jason was incredibly helpful, patiently answering all our questions and offering support with everything a beginner could need when starting this amazing journey. Truly appreciated the time, commitment, and passion Jason brings to his customers. —Suman (Sam)
Julian Costache
Had an absolutely amazing experience at the store. Walked in knowing nothing about mountain bikes...
See More
Had an absolutely amazing experience at the store. Walked in knowing nothing about mountain bikes, and Jason took the time to walk me through everything, answer all my questions, and help me find the perfect bike. Ended up ordering a Roscoe 7 on the spot, and even though they said it would take 1-2 business days to build, I got a call less than two hours later saying it was ready! When I picked it up, Jason even took me outside for a quick ride to make sure everything felt right. He made a few adjustments to suit my riding style better, and explained everything along the way. Seriously top-notch service and an awesome community. Huge thanks to Jason and the team - you guys are great!
Jena Atchison
Friendly, Knowledgeable, Reasonable on price for repairs and accurate on how long repairs would t...
See More
Friendly, Knowledgeable, Reasonable on price for repairs and accurate on how long repairs would take. I received my bike on time, just in time for my next weekend ride. Thanks Connor!!
Sam V
My family and I visited the Trek Highland Park store to buy the FX 4 Sport—our first time purchas...
See More
My family and I visited the Trek Highland Park store to buy the FX 4 Sport—our first time purchasing a bike for long-distance riding. Jason was incredibly helpful, patiently answering all our questions and offering support with everything a beginner could need when starting this amazing journey. Truly appreciated the time, commitment, and passion Jason brings to his customers. —Suman (Sam)
Julian Costache
Had an absolutely amazing experience at the store. Walked in knowing nothing about mountain bikes...
See More
Had an absolutely amazing experience at the store. Walked in knowing nothing about mountain bikes, and Jason took the time to walk me through everything, answer all my questions, and help me find the perfect bike. Ended up ordering a Roscoe 7 on the spot, and even though they said it would take 1-2 business days to build, I got a call less than two hours later saying it was ready! When I picked it up, Jason even took me outside for a quick ride to make sure everything felt right. He made a few adjustments to suit my riding style better, and explained everything along the way. Seriously top-notch service and an awesome community. Huge thanks to Jason and the team - you guys are great!
Jena Atchison
Friendly, Knowledgeable, Reasonable on price for repairs and accurate on how long repairs would t...
See More
Friendly, Knowledgeable, Reasonable on price for repairs and accurate on how long repairs would take. I received my bike on time, just in time for my next weekend ride. Thanks Connor!!
Sam V
My family and I visited the Trek Highland Park store to buy the FX 4 Sport—our first time purchas...
See More
My family and I visited the Trek Highland Park store to buy the FX 4 Sport—our first time purchasing a bike for long-distance riding. Jason was incredibly helpful, patiently answering all our questions and offering support with everything a beginner could need when starting this amazing journey. Truly appreciated the time, commitment, and passion Jason brings to his customers. —Suman (Sam)
Julian Costache
Had an absolutely amazing experience at the store. Walked in knowing nothing about mountain bikes...
See More
Had an absolutely amazing experience at the store. Walked in knowing nothing about mountain bikes, and Jason took the time to walk me through everything, answer all my questions, and help me find the perfect bike. Ended up ordering a Roscoe 7 on the spot, and even though they said it would take 1-2 business days to build, I got a call less than two hours later saying it was ready! When I picked it up, Jason even took me outside for a quick ride to make sure everything felt right. He made a few adjustments to suit my riding style better, and explained everything along the way. Seriously top-notch service and an awesome community. Huge thanks to Jason and the team - you guys are great!
Jena Atchison
Friendly, Knowledgeable, Reasonable on price for repairs and accurate on how long repairs would t...
See More
Friendly, Knowledgeable, Reasonable on price for repairs and accurate on how long repairs would take. I received my bike on time, just in time for my next weekend ride. Thanks Connor!!
Sam V
My family and I visited the Trek Highland Park store to buy the FX 4 Sport—our first time purchas...
See More
My family and I visited the Trek Highland Park store to buy the FX 4 Sport—our first time purchasing a bike for long-distance riding. Jason was incredibly helpful, patiently answering all our questions and offering support with everything a beginner could need when starting this amazing journey. Truly appreciated the time, commitment, and passion Jason brings to his customers. —Suman (Sam)
Julian Costache
Had an absolutely amazing experience at the store. Walked in knowing nothing about mountain bikes...
See More
Had an absolutely amazing experience at the store. Walked in knowing nothing about mountain bikes, and Jason took the time to walk me through everything, answer all my questions, and help me find the perfect bike. Ended up ordering a Roscoe 7 on the spot, and even though they said it would take 1-2 business days to build, I got a call less than two hours later saying it was ready! When I picked it up, Jason even took me outside for a quick ride to make sure everything felt right. He made a few adjustments to suit my riding style better, and explained everything along the way. Seriously top-notch service and an awesome community. Huge thanks to Jason and the team - you guys are great!