4.9 rating out of 724 reviews
Emma Montalvo
Came in to get tires fixed on bike (tubes were needing replacement). The team was super friendly and helped me get my bike fixed in about 15 mins.
CEF TX
Great crew at this shop. Recently took my Emonda in for service / repairs. Work completed on time and actually less than initially quoted. Wow!!
Mark Bollman
Kind and helpful staff. Will be back for sure.
Mark D Cooks
Customer Service greeting and willing to help
Leilani Anderson
We got my daughter's bike and a trailer to pull her in when we go on longer rides (as she can't bike herself far) . Staff was very friendly, very knowledgeable and I didn't feel rushed. I was in awe and very ecstatic that they took the trailer out of the box and not only put it together, but made sure I knew how to use it properly. We love the quality of Trek and the people who are there to assist. And, as a person who just moved back to Dallas after 15 years in Colorado....I was very happy about the bike trails they have posted on the map on the way in the door. This saved me time. I dreaded having to Google until I found something. Thank you Trek Bicycle Dallas.
Becca Conner
We love our local Trek store! This community is so lucky to have people like Jason who shares his passion and knowledge about biking with our kids. My son’s love for biking has grown bc of him! Thanks Jason!
Gray Huggins
Fabulous service!
Peter Meza
These guys do a great job in diagnosing the problem and doing the work. Highly recommended.
Jayden Drelinger
First of all, if you are thinking about getting an e-bike, I strongly recommend that you physically test and ride any bike you are considering. That is probably common sense to everyone but ME who ordered a piece of shit Chinese E-bike on Amazon with a wonky and cheap cadence sensor.
Luckily the headache of getting “the piece of shit” boxed up and returned didn’t break my E-bike spirit,
Having learned a hard lesson, I made a pass by the Dallas TREK store and met Jason.
Unfortunately there are not as many “Jasons” in the world as there should be. This guy doubles down on his knowledge, and A service to translate the best riding experience for each person.
After I had already purchased my Allant 8s, I casually noticed Jason with another customer…& unsurprisingly with same level of undivided attention .::.
Trek/Dallas has an eclectic inventory with a feller by the name of Jason who will get you square in the saddle.
Or…
just buy a Chinese Ebike from amazon!
Lindsay Hazard
My husband and I were recently looking into purchasing e-bikes and had the best experience here. We mostly worked with Stephen but when we came in a second time to try and figure out which bike to purchase a woman (so sorry can’t remember your name) was super helpful and also kept an eye on our kids while we took the bikes on a spin! We’ve been very happy with our purchase and anytime we’ve called or brought the bikes in we’ve gotten great service.