4.8 rating out of 655 reviews
Tim Haley
Always a good experience at this bike shop. Very knowledgeable sales and service staff. I've purchased 4 bikes here.
We were out the door after paying for a level 1 maintenance package. The technician saw my son through the window taking a spin around the lot and noticed the front suspension was a bit soft. He came out with the right tool for the job and adjusted the pressure for my son's current weight. I was very impressed that he cared enough to go out of his way to make sure everything was just right.
I highly recommend this store.
Kevin Keyes
I took my bike to the Trek Cary store to have the handlebar tape replaced. The store had a wide variety of tape in stock incluidng the tape I was looking for. The tape was installed perfectly and at a reasonable cost. Thanks for the friendly and informative service!
Jeffrey Sherman
Professional service.
Keith alexander
Had to bring my bike in for service (ironically, a brand Trek does not carry) with a shifting issue.
My bicycle and I were treated with amazing service, competent mechanics, surprisingly fast turnaround and smiles from a crew who obviously enjoy working together and strive for customer success. This team knows their stuff.
Bicycles are complicated, the choice to visit Trek Cary should not be.
zack Tarras
Courtney was very kind and took her time explaining everything to me. She did a great job showing me the differences in bikes and finding the right kind that fitted my needs. Highly recommend!
Jamie Howard
I love Trek Bicycle of Cary! Great staff, very friendly and knowledgeable, high quality Trek bikes and products, and they always have everything I need! I love my new Trek Checkpoint SL6! I am a Trek customer for life!
Megan Horkavy
Brett was awesome in staying open later for us to purchase some cycling shoes! We had called ahead with what sizes we were needing, and he pulled out a variety of styles from the clearance section for us to look at. He was super nice and helpful in making the whole process smooth and stress free. 10/10, would recommend
Stephen Marshall
I picked up my bike today after a very thorough servicing. I have worked with Anthony for years on maintaining my ride. He is amazing. I also met the maintenance manager, Mike. Mike chose exactly the right tubeless gravel tire for my bike. I am looking forward to trying it out. Mike also centered my rotor to remove a brake rub after my test ride. Courtney was helpful as well. I no longer miss my favorite Performance Bike Shop. This is the only place I will go for my road bike needs.
Justin Hammond
Great store with friendly employees!
Mindy Ward
Jeremy at Trek in Cary saved our mountain biking camping vacation! After several attempts this morning at other local places to find a 38.6 seat post clamp that broke on our ride yesterday, Jeremy found one, installed it and sent us on our merry way! Kudos to him and this store! THANK YOU!