4.8 rating out of 649 reviews
Megan Horkavy
Brett was awesome in staying open later for us to purchase some cycling shoes! We had called ahead with what sizes we were needing, and he pulled out a variety of styles from the clearance section for us to look at. He was super nice and helpful in making the whole process smooth and stress free. 10/10, would recommend
Stephen Marshall
I picked up my bike today after a very thorough servicing. I have worked with Anthony for years on maintaining my ride. He is amazing. I also met the maintenance manager, Mike. Mike chose exactly the right tubeless gravel tire for my bike. I am looking forward to trying it out. Mike also centered my rotor to remove a brake rub after my test ride. Courtney was helpful as well. I no longer miss my favorite Performance Bike Shop. This is the only place I will go for my road bike needs.
Justin Hammond
Great store with friendly employees!
Mindy Ward
Jeremy at Trek in Cary saved our mountain biking camping vacation! After several attempts this morning at other local places to find a 38.6 seat post clamp that broke on our ride yesterday, Jeremy found one, installed it and sent us on our merry way! Kudos to him and this store! THANK YOU!
Darrell Trump
Great selection of bikes and a staff that is incredibly knowledgeable, supportive and riders themselves.
Adnan Halikotic
5 Stars – Excellent Bike Shop!
I recently bought a Trek bike from Joe at the shop and couldn’t be more pleased with the experience. Joe was incredibly knowledgeable and helped me find the perfect bike for my needs. He walked me through all the options, answered all my questions, and made sure I was comfortable with my choice before purchasing.
Customer service was tiptop; I had an issue with my cassette and chain being defective and it was handled promptly under warranty…..I was loaned a much better bike in the meantime, which was great
I’m loving my new Trek bike! I highly recommend this store for anyone looking to buy a bike.
Thanks Joe, Laurence, and Max
Amy Trang
The store is wonderful! Everyone is very friendly, helpful, and knowledgeable! I bought a used kids bike (not trek) and went to this Trek store and they did a complete 360 overview, made sure the bolts were tightened, brake wires etc replaced, and gave it a wash. Picked it up the next day. Then I brought my cruiser (bought online, which I don’t recommend) and they finished assembling it. We did not have correct tools to put it together at home. The cruiser was sitting in the garage for over a year, not used bc we didn’t have tools to put things together correctly. Great service! I will continue to bring our bikes here for servicing.
Keith
Trek of Cary provides exceptional customer service, knowledgeable staff, and a solid selection of bikes and accessories. Their repair service is second to none, and they have not let me down. It’s a pleasure doing business with them!
Matthew Pierce
Lawrence and the staff are great and always helpful!
Eric S
My family had the best experience at Trek Cary! We went there to look for a mountain bike for my 7 year old son, they had plenty of built bikes and the staff were willing to build one if they didn't have what we wanted. Brett made picking a bike an amazing experience for my son. The entire time, he was super approachable and answered all the questions we asked. We tried two models and were able to walk out with a bike my son loved. Brett took his time sizing my kid up for a bike that wasn't only safe, but that would last him a long time. I would highly recommend going to this store if you're a first time buyer and may not know the ins and outs of the sport yet, we will be back for sure!