4.8 rating out of 664 reviews
Ricardo Shilly Shally
Staff went above and beyond to make sure I have the best biking experience
Adam Huntley
I really appreciated all of the time and assistance that all the employees gave me while I was looking for the right bike. They set up 3 different bikes for test rides and talked through the differences, giving me all the details I needed to make a decision. I love the bike I got!
Beth Mason
Friendly, helpful and knowledgeable staff are bike people who went out of their way to mail me what I needed from their shop, when it was sold out online through Trek.
Silvia Cueva
Excellent service, very nice people willing to help in everything, they give you all kinds of solutions and you leave happy :)
Robert Campbell
Overall, good experience. I took my NON-Trek ebike in for service of the rear hydraulic brake. It was repaired, but I asked for a level 1 service to check that my assembled bike was ride ready. The found a rear wheel nut stripped, I sourced the replacement 12mm nut from the local Town & Country, and everything checked out. Glad to have a bicycle shop close to my downtown address. And convenient access to the Greenway too! I was able to ride home from Trek.
David & Deb Kent
Brett and Courtney were extremely helpful at the Cary store. Great experience purchasing Trek bikes here!
Janine K
They looked at my bike and told me what I needed to have repaired. Their prices are very reasonable and the guy i worked with was super nice and helpful! 5 stars.
Tim Haley
Always a good experience at this bike shop. Very knowledgeable sales and service staff. I've purchased 4 bikes here.
We were out the door after paying for a level 1 maintenance package. The technician saw my son through the window taking a spin around the lot and noticed the front suspension was a bit soft. He came out with the right tool for the job and adjusted the pressure for my son's current weight. I was very impressed that he cared enough to go out of his way to make sure everything was just right.
I highly recommend this store.
Kevin Keyes
I took my bike to the Trek Cary store to have the handlebar tape replaced. The store had a wide variety of tape in stock incluidng the tape I was looking for. The tape was installed perfectly and at a reasonable cost. Thanks for the friendly and informative service!
Jeffrey Sherman
Professional service.