I had an emergency case. Both of my wisdom tooth was impacted and was decayed in the back of my mouth with an infection below the gumline. I came to Dr. Seda office for help because I was in a lot of pain with difficulty chewing. I had t ... See More
I had an emergency case. Both of my wisdom tooth was impacted and was decayed in the back of my mouth with an infection below the gumline. I came to Dr. Seda office for help because I was in a lot of pain with difficulty chewing. I had tooth abscess in the back, and my gum was very swollen. After, Dr. Seda gave me an examination, he gave me the diagnostic treatment plan. The diagnostic listed my gum disease but failed to include the two-wisdom tooth that was decayed in the back of my mouth and was causing the adjacent teeth to be infected. I didn't know at the time, so I only took Dr. Seda root scaling and planning treatment. During the root scaling and planning, Dr. Seda hygienist chipped 1/3 of my upper tooth. When I brought it to Dr. Seda attention, he ignored it and never apologize for their mistake. I went to see a different doctor. I told Dr. Mahdad Nassiri about the situation, and Dr. Mahdad Nassiri apologized on behalf of Dr. Seda Team for their mistake and make me feel so much better.
About two weeks later, when I was still in pain after the root scaling and planning. I called into Dr. Seda office to checked. The office gave me a difficult time and ignored my symptoms completely. I even confronted Dr. Seda team about my chipped tooth and my emergency case. Dr. Seda told me that he was never aware of my emergency case. The reason was because Dr. Seda gave a wrong diagnostic to begin with. So, when I was in pain. All of Dr. Seda team ignored it. It was a very painful experienced knowing that I cannot get help, when I had severe dental pain. Dr. Seda also rejected me out of his office for confronting the truth about my case that he diagnosed me incorrectly.
During that time, I also saw a maxillofacial surgeon Dr. Alexander McMahon. Dr. McMahon is aware of my emergency case and was on top of the procedure. He urgently removed my two infected decayed wisdom tooth. After all the infection was removed, I was normal again and was able to live a healthy, happy life. It was the best thing I did for myself. I am a great patient per Dr. Alexander McMahon.
Amy, thank you so much for taking the time to write this wonderful review. It is a pleasure and honor to work with such great patients such as yourself, and the entire office truly enjoyed having you in the office! You did great! Ruby especially enjoyed being with you. Thank you for trusting us with your care and we are very proud to have been able to deliver a positive experience. Please take wonderful care! - Dr. McMahon