PEOPLE ACTION
사이즈 선택부터 결제 변경 과정까지, 트렉 송파점 점장님과 직원분들의 대처가 정말 프로페셔널했습니다. 자칫 곤란할 수 있었던 상황을 고객 입장에서 완벽하게 해결해 준 송파점에 감사드립니다.
Trek Songpa showed the best customer service and perfect follow-up.
P.S. Having owned the Trek 8500 in the past, I truly experienced the value of Trek's Lifetime Warranty. That absolute confidence in quality is what brought me back. I regret briefly switching to another brand, and I’m glad to be back with Trek.
Beomjun Min
갑자기 방문했으나, 친절하게 응대해주시고, 제가 잘 모르던 부분까지 자세히 설명해주셨습니다.
David Metcalfe
Friendly and helpful staff, and reasonable prices on parts.
My Cupid
I would like to compliment GeonJin Seo from Trek Bicycle Seocho outlet for his commendable service, attentiveness, helpfullness & providing the best customer service when we visited the outlet on Sunday, 14 Dec. We wanted to purchase 2 pairs of shoes but they didn't have the sizes in Trek Seocho outlet so GeonJin went out of his way to contact other outlets to check on availability. As we were only visiting Seoul from Singapore, we don't have much time there & instead of having to wait for a few days, GeoJin managed to secure the 2 pairs from 2 different outlets. He arranged for them to be sent to the Trek Gangnam outlet as we wanted to explore that area. He personally checked the shoes first when it arrived in Trek Seocho before sending them over to Trek Gangnam. Thank you GeonJin for the exceptional & warmth service.
Sergio Botter
I found exactly what I was looking for and the customer service make me feel like home! Thank you!
Vanessa Roodenburg
I just bought a bike at Trek and couldn’t be happier with the experience. The staff were incredibly helpful, patient, and knowledgeable. They took the time to understand what kind of riding I want to do and helped me choose the perfect bike without any pressure.
The whole process—from trying different models to setting up the bike—was smooth and enjoyable. They also patiently explained how to do all the maintenance on my bike. So excited to get on my new ride! Highly recommend Trek for anyone looking for great bikes and outstanding customer service!
Akintayo Akinola
Ero is a gentle and kind man. He understands your need and he'll take care of you.
Lynn Malek
I've bought 3 bikes from Trek and many services done and every experience was better than the last. Dana, Dave, and the entire team there are amazing. I highly recommend this place, they are super knowledgeable and experienced, not to mention top notch customer service
Maurice Quaedvlieg
Fijne bediening met zeer kundige monteurs die meedenken en gedreven zijn om lastige kwaaltjes aan de fiets op te sporen en op te lossen.Goede prijs kwaliteit verhouding.
Zeer tevreden!
윤정웅
매장이 접근하기 좋은 곳에 위치해 있으며 직원분도 친절하고 대응을 잘 해주십니다.
박희수
매장도 넓고 서비스도 친절하고 빠릅니다.
신명재
직원분들도 친절하게 안내해주셨고 자전거에 태해 많이 알려주셨습니다
와이프와 함께 FX 3자전거를 각각 구매했고 데모용 자전거 체험도 할수있었습니다
가격대부터 아무것도 모르고 갔는데 잘 한 선택인것 같습니다
Pieter Vonk
Goed onderhoud aan fietsen, ook andere merken dan Trek!
새우버거
매우 만족
Elizabeth Young
I went to this Trek store for help with my bike and Jihaw was above and beyond helpful! I am a loyal Trek customer, because all over the world, they have excellent customer service! ♀️
Michiel Gronenschild
Top service! Altijd correct en supervriendelijk personeel en daarnaast zeer vakkundig! Ik beveel deze zaak van harte aan.
Buzz67
Not just a bike shop. It's a place where they welcome you in to the cycling world and ensure you have the right gear for what you need. As well, they go out of their way to educate you in the care and maintenance of your investment. Not your average bike shop.
A.p. Gerspach
Always pleasant and helpful and they do a great job on servicing and sales.
Won Jin Rhee
Best Trek Bike shop in the entire country!!
Media Made Great
Great job on replacing my cassette and tuneup on my Enduro bike. Dave, Dana, and Cody did a great job.
