4.9
rating out of  2199  reviews
2,078
61
15
9
36
User profile - Richard Willard.
Richard Willard
Caleb and staff were courteous, knowledgeable and pleasant to work with. Beautiful facility and I got an amazing new Trek Madone . Thank you for the amazing service.
Review photo
11 months ago
User profile - Kwon쭌쌤.
Kwon쭌쌤
제품의 디자인과 품질도 우수하지만 그에 따른 트렉의 서비스 또한 아주 훌륭하여 만족스럽습니다. 수시로 열리는 사이클 관련 안내 및 사이클 모임 등은 주번 사람들에게 트렉을 추천할만한 좋은 조건이 됩니다.
11 months ago
User profile - Edward Walker.
Edward Walker
We live in Fort Nelson. I called this bike shop to order a part. I'm not even their regular customer. The shop found out they didn't carry what I needed but he went on MEC and found the part. He even walked me through the website to help me find it. That is outstanding serve. 5 stars. If I lived in the area I would go here and not think twice. Great customer support even when you can't be their client. Cheers guys
11 months ago
User profile - 최문석.
최문석
최고에 서비스 알아서 찾아주는 서비스
11 months ago
User profile - Edward Irwin II.
Edward Irwin II
Excellent service. Every other bicycle shop I have deal with was subpar. Associate Troy was so helpful and informative. I will definitely be coming back just for his assistance.
11 months ago
User profile - 정민호.
정민호
친절함과 서비스가 굉장히 좋습니다 트렉 자전거 구입 하시려면 송도점 강력히 추천 합니다.
11 months ago
User profile - 감자칩오리지널.
감자칩오리지널
매우 친절한 설명과 고객응대에 감탄했습니다
11 months ago
User profile - Leonard Fishburn.
Leonard Fishburn
Very good service and communication from David and Trek. Would recommend, very informative and friendly.
11 months ago
User profile - Cmin Yeo.
Cmin Yeo
자주 이용하는 트렉송파점만한 곳이 없습니다!
11 months ago
User profile - 유리탕.
유리탕
추천 합니다
11 months ago
User profile - Mitch C..
Mitch C.
Dana is excellent. Very helpful and knowledgeable. He's helped my friends and today he helped me. I'm a fan of the service department at Trek. Solid people and the courtesy of having an convenient air pump to use en-route is great. Just a thought. You guys should consider a partnership with BCAA. They support bikes and ebikes. Would make sense. 2022 Didn't need help myself but my buddy, who had a spontaneous flat as we drove by we lucked out! They were able to do a quick tube swap at a very fair price. Old tube had shredded, beyond repair. We were on the road in about 20 minutes. Thanks peeps!
11 months ago
User profile - 널널한회사원.
널널한회사원
직원분들 친절하고 전문적입니다.
Review photo
11 months ago
User profile - Darryl Forget (Lazyboyracer).
Darryl Forget (Lazyboyracer)
Was just looking at some bikes to make a decision on a e-bike or mountain bike. They answered all my questions and made suggestions. Pricing wasn't that bad for top of line Trek. I would recommend them.
11 months ago
User profile - Mike Lavinder.
Mike Lavinder
Good service, clear communication.
12 months ago
User profile - Han David.
Han David
친절하고 깨끗한 매장
Review photo
a year ago
User profile - young jun kim.
young jun kim
친절하고 감사했어요~^^
a year ago
User profile - SHP.
SHP
매니저분께서 너무 친절하시고 자전거에 대해 자세하게 설명해 주셨습니다. 자전거 구입시 피팅도 엄청 꼼꼼히 해주셔서 만족합니다. 트렉 자전거는 꼭 미사직영점에서 구입하세요~~^^
a year ago
User profile - Lujza Louisa.
Lujza Louisa
UPDATE: Dave provided clarification and resolution for the below issue. I appreciate his approach. It was nice talking with him and everybody in TREK Maple Ridge. They are awesome team and most important very knowledgeable. Looking forward to continue business with them. I love Trek! ——————————————————————- Recently I bought Trek Emonda expensive bike from Trek Port Coquitlam. I called the store for information on the tread pitch for the rear thru-axle, and they told me to call tomorrow as they are busy. I didn't mind waiting as this information was very important for me. I called the Trek Maple Ridge store and they told me to call the store from where I bought the bike as that store know more about my bike. Are you a Trek store selling the same bikes?! Then I called the Trek Burnaby store, I really needed that information. They helped me by telling me the tread pitch is 1.75 and also told me where to look for it on my bike.
a year ago
User profile - Heeju kim.
Heeju kim
I am writing to express my sincerest appreciation for the exceptional service I have consistently received at the Trek Haeundae branch, particularly during my recent visit, which marks my fourth bicycle purchase from your esteemed brand. The commendable attitude of the manager and staff at the Haeundae branch has always left a lasting impression on me. Their warm smiles and willingness to provide detailed explanations for any inquiries make each visit a delightful experience. For anyone seeking comprehensive knowledge about bicycles and a diverse range of accessories, I wholeheartedly recommend the Haeundae branch. During my latest visit, I had the opportunity to participate in the 1:1 session training offered by your team. In future, I am particularly interested in receiving riding training, with a special focus on the Jeosuryeong Granfondo. I have heard about Mr. WS Jung's expertise in this area and would greatly appreciate the opportunity to undergo training sessions with him. I believe that receiving personalized riding training from Mr. WS Jung would greatly enhance my cycling skills, especially in preparation for the Jeosuryeong Granfondo. Please let me know about the feasibility and availability of arranging such specialized training sessions? Thank you once again for the outstanding service provided by the Trek Haeundae branch. I look forward to your positive response and the possibility of further enhancing my cycling experience with your esteemed team.
a year ago
User profile - Hyung joo Kim.
Hyung joo Kim
친절하십니다
a year ago
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