Anyone that is investing in a bike needs to head here!! My experience was nothing but amazing from start to finish, and all that credit goes towards Markus.
Right when I entered he greeted me and helped me test tide. I had an idea of what I wanted when I went in, but I was happy that he offered some thoughts and opinions. Ordering was really easy; I received updates on when the bike arrived in the store and when it was ready for pickup.
I felt like Markus was honest on what I needed, and wasn’t trying to up sell me on anything. He was really friendly and made the experience relaxed and smooth, and helped me find everything I needed! Certainly an above and beyond type of customer service.
I am super excited for my first Trek bike (Emonda SL 5).