구본욱
구매전에도 하나하나 꼼꼼히 설명을 잘해주셔서 너무 좋습니다.
주변사람들에게 천안지점 추천하고싶습니다!!
John Neff
Outstanding Customer Service and Mechanics
My wife and I brought in our 90’s era hardtails in for refurbishment and refitting, which required many consults. Mostly dealt with service manager Mike and salespersons Caleb and Sam, but also Anne and mechanics Phil and Matt. Everyone went ‘above and beyond’ to meet our needs and answer questions. All highly qualified, attentive and friendly professionals.
kihyun Kim
Good service and kidness
Mario Alcañiz
Friendly staff and great service by Ricky! Thanks for the discounted price too.
Hyunsung Lee
항상 직원분들 친철하시고, 서비스&기술 만족합니다.
Lance Jobe
Super helpful and friendly staff!
Dustin Beauchamp
Friendly ppl, quick service
venti_74
직원분들과 미케닉분의 친절함은 별 다섯개가 부족하네요~!
물론 자전거 정비도 세심하게 신경써서 잘해주세요~!
경하윤 tv
매우 만족
Lynne Snyder
I was welcomed upon entering and the salesperson was very helpful and knew all about my bike. I was given an estimate and received a notice that my bike was ready within two days.The estimate was spot on. These people know what they are talking about and my experience was wonderful. If and when I need a new bike or service, I will return to this business.
DongHoon Jung
직원분들이 프로패셔널하게 일을 친절히 잘합니다. 감동적입니다.
Chris Holland
You can often judge a vendor or service provider on how they treat customers with the smaller things.
Today my Bosch equipped Cube eBike needed fairly urgent attention in the way of a software update. Transpires it wasn't done since the bike was new in 2019.
My early morning email was replied to quickly and informatively by Peter. Within an hour I visited the shop, the bike was fixed and I rode away happy and impressed.
Professional, friendly and efficient....recommended!
Sharon Marshall
Great bike, amazing service! Sam made my daughter feel totally comfortable for her first "big girl" bike purchase. Sam even adjusted the helmet for her! Will definitely be back :)
Ruining Song
Awesome customer service. My bike had a few issues upon purchase, but Trek Maple Ridge did everything they could to make it right.
Trek Maple Ridge gave me a complimentary tune-up for gear shifting and braking issues. Later on, the bike’s front tube blew up during the first officially ride. Trek Maple Ridge arranged another complimentary tube replacement for me at Trek Burnaby as it’s closer for me.
We live in an imperfect world, but Trek Maple Ridge absolutely did everything they could to make it right. I highly recommend that you get your bike from this store.
리즈살롱
언제나 듬직한 트렉 미사점은 제 자전거의 주치의들이 있습니다
Ki Tae Nam
직원들이 전문기술자들이라서 너무 잘한다. 튜닝도 완벽하게 해주고..게다가 친절하다
Josh Hashman
Great customer service! We are part of the kids trade up program starting with the precalibur 16". Caleb was very helpful and although they had just received the new bike(precalibur 20" 7 speed), he made sure it was assembled and ready to go before we headed back home. We have since become a Trek family and will continue to make the Trek from west of the mountains to Trek Bicycle Wenatchee.
Val Borgeson
Two years ago I purchased an Electra Townie and love it, I use the assist going up hills. I finally talked my husband into an electric assist bike, got him a Denago and he loves it too. West MI bike did a great job, answered all of our questions, no pressure to buy. They made sure both times we had the bike we were comfortable with and made sure we knew how to take care of it.
Liz Phillips
Best service team around. Knowledgable, responsive and they all love biking and care about the customer. Like a small town shop!
Wesley Madern
Achterrem van mijn Trek Madone een maand voor de Alpe d'HuZes stuk gegaan. Geen Trek dealer in Nederland die me kon helpen. Gelukkig kon ik hier wel terecht! Enorm goede service!!!!!!
