4.9
rating out of  2297  reviews
2,169
67
15
9
37
User profile - Dr Smith.
Dr Smith
I bought a new bike and trainer. Unfortunately I broke my arm the day before which is why I bought a trainer. My husband helped move everything for me because I can’t use my arm. The bike wasn’t shifting properly so I was going to call and ask for help but before I could call them they called me to check in. They are going to send help since I cannot transport things easily with only my left arm. The customer service has been solid. Very friendly staff and clearly going out of their way to make sure I have a good experience. Thank you!
a year ago
User profile - ceejay jader.
ceejay jader
They are very helpful and very patient with the needs of the customers. I highly recommend bringing your bike in for checks and repairs.
Review photo
a year ago
User profile - 김호중.
김호중
한강에 운동겸 산책을 목적으로 하이브리드 자전거를 구매하게 되었다... 처음 타는 자전거라... 주변 사람들에게 조언을 구하니, 트렉의 하이브리드를 추천해서 마침 집에서 가까운 서초점을 찾게 되었는데, 주문한 시간에 자전거를 대하고 매우 만족... 멋진 디자인과 견고함이 우선 마음에 들었고, 입문용이라 그리 비싸지 않은 가격대의 자전거 지만, 친절히 안내해준 직원들에게도 감사하다...
a year ago
User profile - Cathy Hynes.
Cathy Hynes
Great staff and excellent service
a year ago
User profile - Raymond.
Raymond
서비스가 매우 친철하고 고객의 요청 사항을 최대한 반영하여 정확한 A/S를 해줘서 도움이 되는 매장입니다.
a year ago
User profile - Pirate.
Pirate
Our stroller had, I thought a broken valve, came into the shop and Ricky checked it out and saw it was just pushed into the frame. He pulled it out with some pliers, replaced the valve cap and filled both tires to their correct psi. Less than 5 minutes work and didn't even charge me. Amazing service, would absolutely recommend them and would return for any bike needs I have.
a year ago
User profile - Chul Kim.
Chul Kim
제품에 대해 상세하게 알려주시고 친절해서 좋아요.
a year ago
User profile - Jarod Martin.
Jarod Martin
Great service and very helpful. Very supportive even though I do not speak Korean.
a year ago
User profile - 임정택.
임정택
분당점 점장님을 비롯한 직원분들의 친절한 설명과 안내에 감사드립니다.
a year ago
User profile - Choon Keun Noh.
Choon Keun Noh
매우 만족합니다
a year ago
User profile - 최명환.
최명환
친절하시구 꼼꼼하게 잘봐주셔서 감사합니다
a year ago
User profile - WILL DICGU.
WILL DICGU
훌륭한 AS, 프로패셔널하고 친절한 직원 분들 최고입니다!!
a year ago
User profile - Anne Frazer-McKee.
Anne Frazer-McKee
Great service! I had a problem with my breaks and was biking from Vancouver to Calgary. Although they were very busy, they took me in and Dana fixed me up!
a year ago
User profile - Mountain Ho.
Mountain Ho
자전거는 구매가 끝이 아니라 그 이후가 더 중요해요. 저도 2년 넘게 다니고 있으니 믿고 방문해보세요~
Review photo
a year ago
User profile - clint wood.
clint wood
Very friendly staff. Good specs on the bikes.
a year ago
User profile - robert heritage.
robert heritage
I drove out to Maple ridge from Vancouver looking forward to a nice leisurely bike ride on my road bike. It's a Trek pilot 5.2 which I love but I forgot to bring my tire pump so I knew of the Trek store in Maple ridge I went in and was greeted by a friendly staff and they were happy to pump up my tires no charge. I am also in the market for a mountain bike so I was shown a few and think I will be purchasing a Trek Excalibur in a month or so knowing it will be an enjoyable experience at the Maple ridge location thanks Chad
a year ago
User profile - 자연바람.
자연바람
점장님과 직원분들 매우 친절하시고 모든면에 짱 입니다~~
Review photo
a year ago
User profile - Jan Jones.
Jan Jones
Great business with 3 locations. I used the Grandville and Holland stores with my e-bike purchase and am very happy. All employees were friendly and took the time I needed for questions and later adjustments.
a year ago
User profile - Antony Lin.
Antony Lin
Dana and the team at Trek Maple Ridge are top notch. I drive by many shops just go get to them and fix up my bike! Highly recommend
a year ago
User profile - Douglas Klynstra.
Douglas Klynstra
Super friendly, knowledgeable, reasonably priced.
a year ago
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