Awesome experience. Super knowledgeable staff took the guessing work out of making the right purchase for my kids bikes. I loved that they were able to make tweaks to the bikes so my boys felt comfortable and confident riding them. The biggest hook for me is their trade up program for kids. "When you buy a kids’ bike at a participating location, you can bring it back within three years and get up to 50% of the bike’s original purchase price in credit toward the purchase of a new one.* No good bike should sit around collecting dust, so we donate older bikes to local charities when you upgrade. That way your little one has a fun, comfortable, safe ride that fits, and so does someone else." Super happy with our experience. Highly recommend!