johan brugmans
Vakmanschap, service en fijne bejegening. Ze staan altijd voor me klaar zodat ik snel de weg weer op kan.
Charmaine B
First time buying a road bike. They gave me lots of info to help make a decision. I also customized my pedals so I can wear my peloton shoes. Very good customer service! Definitely recommend.
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Marshall Baker
This is our second stop to the bike shop in the last couple of years mid ride. The guys in the shop on both occasions have dropped everything to help us get back out on the road. We really appreciate the service!
Troy Martin
Yesterday at Tour de Bloom, I broke two spokes and my chair came off and got tied into my pedal which twisted my chain 90 degrees. I brought my bike in at 430βand they closed at 6.
Caleb dropped everything to ensure that I was ready for today. He stayed the course, replaced the chain, trued my spare tire, tested the bike and the cassette was badly threaded. Put in aluminum brake pads.
I canβt tell you how much I am impressed with Calebβs above and beyond service and accurate diagnosis and the special care that Caleb showed. Very well done! Caleb, if you read this, I was the third fastest in the TT race today. That would not have happened if it wasnβt for you!!!
Following year. I had an issue with my DI2 front derailleur and stopped in for an adjustment yesterday. Lucas K took my bike in knowing I was racing and reset the limits in 5 minutes. Excellent service with professional results. Way to do it again Trek!
Norty 46
Kwaliteit en verstand van zaken .
Wil Kuiten
Zeer kundig en klantvriendelijk personeel. Mijn huidige TREK-racefiets laten ombouwen naar electrisch schakelen. Dit was hun advies en tevens de goedkoopste optie. Binnen 1 dag klaar. En het fietst geweldig! Ik ben en blijf een heel tevreden klant.
Lauren Hough
Would highly recommend Trek for any biking needs. The staff is friendly and knowledgeable. I was pleasantly surprised by the quick turn around available for service.
Will be going back to keep my bike tuned up!
Andy, Geonwoo Kim
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Jeff Hacker
Another great service from Trek!
Yvonne Musgrove
We took my bike in to the Trek store in Wenatchee, to get a flat tire fixed. Ian and his coworker were so knowledgeable that they even noticed the fork was installed the wrong way from the bike shop we bought it from in CA 5 years ago. Both guys were great and so knowledgeable and will only use their shop for all our biking needs. Now my husband plans to take his bike in for service by them. Customer service was awesome!
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JOHN BUCKLEY
I cannot say enough good things about WMBF. Fair, honest, friendly are just a few words. I'd give 10 stars if Maps would let.
Retired Fireman
Great team at our Local Trek bike shop. One of the employees (Caleb) even took his time to show a noob cyclist how to change a flat by demonstrating on one of the bikes on his work stand. All the staff were/are very friendly, helpful, patient, understanding and supportive as I had/have a bunch of βhow toβ questions. Mike was very helpful when I brought my old Trek bike in and asked a ton of questions about upgrades etc. Thanks Trek Team of Wenatchee! Just a great group of people!
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Franz Kim
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