4.8 rating out of 385 reviews
Mark Flesher
This place is about another 20 minutes away from the old Trek Keller that was practically in my backyard. I thought "We'll see how it goes." This place is more helpful than the larger Trek in the HEB area. Everytime I've been here to drop off my Bike for level 2 service, for a handlebar mod, or purchasing accessories, everyone has been very helpful and they are responsive via email (which I like because I really don't have time for phone calls during the day as my job in the medical field is very demanding and patients think that they are the ONLY ONE you will see today). I will continue frequenting this location as no one has ever let me down. If you're in the market for a bike, Trek bikes are awesome and last forever.
Daniel Aragon
Fast and Effective Service
Denis Firstov
Todd was absolutely phenomenal in getting me everything I needed and more. Seriously, he was funny, knowledgeable about what I needed to get into gravel riding, tips, and more. Highly recommended
Ronald Navara
Todd is great world of knowledge when it comes to biking and Trek products!
Chris Green
These guys know what they are doing. They are professionals and very nice. Would recommend going to them for repairs on your bike. They helped me with soemthing as simple as changing pedals to fixing brakes on my kids bike
Abigail
I bought my first bike from this Trek store this weekend, and it was a fantastic experience. William was incredibly knowledgeable and helped me find the right bike, even letting me test ride it and offering a 24-hour layaway. The next day, Lawrence was equally helpful and professional, checking the bike's brakes and giving me a quick tune-up. He also showed me how to clip in, offered helpful tips and listened to my concerns, and made sure I knew the return/exchange policy. I’m already loving the bike and will take what they both taught me along my cycling journey. 10/10!
David
This store is great. They have a wide selection of bikes, gear, and even a friendly store dog. The employees are patient and knowledgeable. I’m really enjoying my Trek bike and I’m glad I purchased it here.
Kim Shepard
We are new in town and had been shopping around for bikes. This company is no pressure and very knowledgeable. Very excited about our new home and having a shop we can trust.
Rey Gonzalez
"Persistence" best describes my experience. The owners and team were very persistent in trying to find and correct issues with my e-bike. They regularly kept me posted on their progress. I appreciated their professionalism and friendliness. I recommend others to go here for their cycling needs.
Douglas Hoang
Best trek store within DFW area. The staff at the south lake trek store made the exchange seamless and fast! Todd was very helpful and tuned both my friend’s and my new bikes. I will definitely be returning to the Southlake location in the future!