5.0 rating out of 45 reviews

User profile - Dean Deming.
Dean Deming
Fantastic staff and the quality of Trek products can’t be beat. Highly recommend!
2 weeks ago
User profile - Kevin Sofia.
Kevin Sofia
This bike shop has a very knowledgable staff and quick turnaround for bike service. I fully recommend Trek Reno for your biking needs!
3 weeks ago
User profile - Kimberly Minasian.
Kimberly Minasian
Friendly staff that offered helpful insight to our purchase.
a month ago
User profile - Travis Fyne.
Travis Fyne
Great service, pleasant bike buying experience!
2 months ago
User profile - Cliff Birdsall.
Cliff Birdsall
Two new shifters installed on my old GT 21 speed mountain bike. Works better than new now, great service Thanks
2 months ago
User profile - That Dude.
That Dude
Reno, Nv. Supports military veterans. What to be involved once I can retrieve my bicycle from California storage
3 months ago
User profile - Carl Martin.
Carl Martin
Unmatched customer service. Very friendly and professional.
4 months ago
User profile - Alan Anoba.
Alan Anoba
Staff took great care of me when I needed to exchange the bike I purchased for a different size.
4 months ago
User profile - Luke Hendricks.
Luke Hendricks
Very friendly staff who are ready to help with any question and even follow up with phone calls and emails to support when not in the store. These guys are awesome!
4 months ago
User profile - Adam.
Adam
Staff was knowledgeable and kind, and they have the best selection of bikes in Reno!
4 months ago
User profile - Jim Yasueda.
Jim Yasueda
Jeremy and Sean make this a great Trek store, friendly, professional and sharp!
4 months ago
User profile - Jett Chapman.
Jett Chapman
My favorite bike shop ever!! Mike, Jeremy and Sean are the dream team when it comes to customer service, bike repairs, and helping you find the perfect bike! Very knowledgeable staff, highly rated. I love this store and will always go here for all my bike needs.
5 months ago
User profile - Rog.
Rog
Wonderful team. The store manager Jeremy is a great guy, he helped me choose my first bike. Love their customer service. So down to earth.
5 months ago
User profile - Jeffery Overman.
Jeffery Overman
The sales person was great. He set me up with everything I needed. However when I got home I realized that the tire levers tools I paid for were not in the seat post bag he installed for me. I live 2 hours away so I am not going back for those.
5 months ago
User profile - Max Escobedo.
Max Escobedo
Friendly and knowledgeable staff!!
6 months ago
User profile - dzkun808.
dzkun808
Great purchasing experience. This is a first class store. Mike was helpful and friendly and helped me get the right bike for me.
6 months ago
User profile - Ross D'Arcangelo.
Ross D'Arcangelo
Awesome store, excellent prices! As a long-time vintage road bike enthusiast, I was ready for something more modern. Many LBS felt intimidating and unwelcoming, but this new Trek store was different. The atmosphere was fresh and cool, and even though we arrived close to closing time, the staff made us feel valued. Sean went above and beyond, helping me test ride multiple bikes even after closing. His expertise and enthusiasm made it easy to choose the perfect bike. The next morning, I was thrilled to be flying down Rattlesnake Mountain at 40 mph on my new ride! Happy Reno has a shop like this and can't wait for the next visit.
6 months ago
User profile - Steve.
Steve
Jeremy, Mike, and Sean are amazing to work with. Very helpful without the pressure of trying to push a sale. Patient with the customers and very friendly. Love the bike gents!
6 months ago
User profile - Ricardo Ramirez.
Ricardo Ramirez
Sean was great and answered every question. I also took the bike a couple of days later for adjustments and he was extremely helpful. Definitely going to Trek first when I need assistance with anything for my bike.
7 months ago
User profile - Michael Ficke.
Michael Ficke
So glad Reno has a Trek store. Friendly, knowledgeable staff and very efficient service dept.
7 months ago