Jeff M.
Replaced my 2008 Prius hybrid battery with Hybrid Restoration, and I've gotta say that I'm very pleased with the high level of service these guys offer.
After I had scheduled things with Dante over the phone, the tech Brandon arrived on the date the following week and quickly did the work, putting the new battery in, and testing things. We moved the car back to where I park, and I settled up and he went on to his next job. I drove my car to run some errands, and BOOM, the hybrid battery warning lights came back on. I texted Brandon and called Dante to let them know.
Brandon came back, and Hybrid Restoration gave me another (lower-warrantied) battery that he had for the other job, just to keep me running, with the understanding that they would be back the following week with the longer-warrantied battery that I had paid for. However, they actually came back two days later, with the new battery and installed it. Fantastic!
The replacement takes 30-45 minutes . . . not the 4 hours the dealer wanted to charge me for their replacement. Watching Brandon work is an exercise in precision! He did a great job every time he had to take my car apart and put a battery in. Haha!
I'd highly recommend Hybrid Restoration. Dante always answers the phone, and is always on top of things. They were very thorough, helping me diagnose things before they came down, and being very clear about what it is they do. An excellent experience. Can't thank them enough for keeping me running!