Bought a road bike from them a couple of weeks ago. Good advice, got some free swag too (socks, i love getting free socks!) and left pretty happy. But after only about 200km my bar tape was already letting go. Was a little dissapointed about that.
Was preparing for the standard "that's an item that is subject to wear and tear, it's your own fault, that'll be 20 euro!" spiel. But they fixed it without a fuss with new tape! Even though the workshop was closed because of the holidays.
Them be good people.