Trek Paramus staff was extremely helpful as my son was looking for a new bike. I called first before I went and spoke to Mike who helped us when we arrived. He was extremely knowledgeable, patient and friendly. My son was a bit indecisive and let him try multiple bikes, showed multiple colors and even let him try a few helmets and look at himself in a mirror to pick his favorite style and color. The mechanic there, I didn’t catch his name, was helpful as well and even gave my son a tshirt. All in all quality product from a great staff. Thanks!