4.8 rating out of 386 reviews

User profile - tianyi xing.
tianyi xing
good
5 days ago
User profile - Yassir Tsouli.
Yassir Tsouli
Hey . Im looking for this trek 1120 model 2023 to buy it . With XL size did you still have it . Thanks
a week ago
User profile - Esther Laforest.
Esther Laforest
I recently went to the Trek Bicycle Paramus location after the Edgewater store closed, and I had a really good experience. Kyle was super helpful. I had to leave my bike there for a tune-up, and since Paramus is much farther than the Edgewater location I used to go to, I was a bit bummed out about having to come back. But he ended up bringing my bike back to me himself, which was such a thoughtful gesture. Really appreciated the service—thank you!
a month ago
User profile - T G.
T G
Friendly staff always accommodating !
a month ago
User profile - Sunbong Kim.
Sunbong Kim
They responded promptly and kindly, and fixed the rear tire flat on my e-bike perfectly within the expected time. From start to finish, their professionalism really stood out. The price was also reasonable, so I’ll definitely keep coming back in the future.
a month ago
User profile - Elizabeth Vergara.
Elizabeth Vergara
The team here is absolutely wonderful. The men working at this Paramus location are some of the kindest and friendliest people—they really take their time with you and make you feel comfortable asking questions. What stood out most was how helpful they were in finding a safe, properly sized bike for my child. They didn’t rush the process and made sure everything felt right, which gave me a lot of confidence as a parent. You can tell they genuinely care about their customers, not just making a sale. Highly recommend this shop to anyone looking for a great experience—especially families buying a bike for their kids!
2 months ago
User profile - Davis Fedman.
Davis Fedman
Great experience at this shop today! I walked in and Ofir approached me right away. He took the time to explain the differences between the bikes and helped me choose the right one based on what I’ll be using it for. He was patient, knowledgeable, and even stayed a little later to make sure the fit was right. The rest of the staff were also very friendly and helpful. I really appreciated the great service.
2 months ago
User profile - Jonathan Ortiz.
Jonathan Ortiz
Kyle helped me with the purchase. No frills just options.
2 months ago
User profile - Jason Suh.
Jason Suh
Serviced my home trainer bike, and everything was done perfect. At the time of pick up, a minor non-essential issue was found. They decided to re-do that whole aspect of the servicing even though it would never amount to anything in the future. Will definitely come again.
3 months ago
User profile - Kevin Munoz.
Kevin Munoz
The staff is incredibly upbeat, welcoming, and genuinely passionate about what they do. They’re highly knowledgeable about their bikes and took the time to answer all my questions thoroughly. You can tell they truly care about helping customers find the right fit. Great experience overall!
3 months ago