Steven C.
My fiancé and I have been here over six visits, and I'm grateful for the kindness and excellent customer-centric, personable service Edan Y has shown us each time. The in-store experience and same-day email replies have exceeded my expectations in inquiring about diamonds and wedding bands. I honestly think Edan has mastered the art of timeliness and responsiveness.
Booking an appointment is easy through their website with immediate confirmation. Each time we visited, we were warmly greeted by Edan. Wait time, if any, was minimal each time, and we never felt rushed in our appointments which is a nod to their scheduling.
For our engagement ring, Yadav was initially not the first jeweler we visited, and we were well into our education for selecting a diamond after a few weeks of searching. While adjusting to the desired clarity, Edan's sister and himself gave honest opinions on price to clarity premiums which I appreciated. Edan was able to source diamonds quickly, along with the GIA report for me to review in-store at my convenience.
Ultimately, I picked out a beautiful diamond at a very reasonable price within my budget, and I do not doubt we went with the right jeweler.
We're also returning customers as we finalize our bands. Even a specific band I viewed elsewhere was able to be secured.