4.8 rating out of 196 reviews
Grant Bassett
Staff were very helpful and their experience showed. They are problem solvers and know how to get it done. I will be back.
Charles Plunkett
Just buy your bikes and have them serviced at the Gig Harbor Trek store.
Denise I.
My son is really enjoying his new bike. A special thank you to Mitch and all the staff at the Gig Harbor store. The bike and all the extras made this one special birthday gift for my son. We honestly can’t keep him off the bike.
Rick Pomeroy
My wife and I were visiting from Colorado and wanted to rent bikes to ride around gig harbor. Jeff was very helpful, knowledgeable and accommodating. He set us up on Trek EXE’s and provided tips on trails to ride over to Point Defiance. Great 25 mile ride and the bike were awesome.
Thanks Jeff and crew
Michael
Everyone at the store has been helpful, and I’ve spent the most time with Jeff. He’s consistently patient, knowledgeable, and generous with his time, always helping me understand what’s going on with my bike. As someone still learning, having a mechanic like Jeff nearby is a real asset.
Gerry Gilbert
Trek products are great, but it's the People that make this shop special to me! I purchased a new bike without any pressure or "up-sell" that's so common these days. And the service has been incredible. They address any issue promptly and cheerfully and answer my questions without hesitation.
Wednesday Means
I highly recommend this kind, trustworthy Bike shop.
Andrew and Karen
Excellent customer service!!! Friendly, knowledgeable, collegial staff who are great listeners. One of the most positive, pleasant buying experiences we’ve had in a long time!
Roy Cosío
Can I give 6 stars???
Jeff at the Trek shop was amazing today.
I showed up and he gave me royal treatment.
I had an issue with my gear and in 1 minute he knew the problem and give me options on what to fix in my old MTB.
He did a quick trick to get me going back to the trails in 30 min. Yes, in 30 min. he fixed my MTB...
I recommend this store 100%
I'm from Palm Desert CA but when I'm in town here at gig harbor I know where to go to get help with my bike needs
Thx Jeff and the Trek team....
Anna Schroeder
We’ve been customers at this shop for years. Bought several bikes here and the staff is always friendly, helpful, and willing to accommodate. Just yesterday witnessed them helping someone who came in distraught needing a phone and a place to wait for a ride home.
Bike service is great. They don’t push the upsell and prices are reasonable. Nora especially is an excellent mechanic!
Obviously, ordering through a local shop is slower than a certain online oligarch. But worth the investment in our community any day.