4.8 rating out of 168 reviews
Robert Hunden
I was disappointed when Old Town sold to Trek, but this place really is a gem. Everyone is always helpful, the new folks always tell you when they don't know. Jeff and Nora are the two folks that I keep coming back for. Great customer service all the way around. Thank you!
Lynne Bettles
Great products! Knowledgeable staff!
Steven Schneider
Great quality products and friendly, professional and knowledgeable staff. We would definitely recommend!
Lindsey Gudger
Great shot with great service and sales support. If you need a bike or need service, highly recommend you check this place out.
Chris Conley
The staff here is super friendly and helpful.
Jessica Mallard
I brought in four bikes that needed some love, three of which were nice, carbon fiber bikes. They took care of each with detail and integrity. I felt respected and valued as a customer. The entire staff was very knowledgeable. I'd reccomend Trek Bicycle without hesitation.
Bob Crane
Stopped by the Gig Harbor location with my buddy while on a ride. His bike was not shifting properly and we asked if they could check it out.
Nora, Chris and the tech all helped to fix the problem and get us on our way.
Great customer service, more than was expected. Didn’t think they would fix it on the spot.
My friend is new to the area and has found his go to bike shop.
Thanks TREK in Gig Harbor!
Scotti B
Nora, the store manager, is amazing, knowledgeable, patient, responsive, accommodating and all things customer service. I came in with no intention of buying a bike and to just gain some knowledge and walked out with a bike (a week later after re-visiting the shop every day for that week) and a smile. I watched them with many other customers during my many times visiting the shop and they consistently met each customer with kindness and a genuine desire to help with any need they had. Thank you Nora. You Rock.
Rameen Tileh
Extremely helpful friendly and knowledgeable staff! Awesome service and experience
Heather Burton
Helpful with all of my very first foray into finding out about mountain biking. Helped give a foundation to start figuring out what I’d need to figure out what might want. Signed up for a demo ride.