5.0
rating out of  95  reviews
94
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User profile - Joseph Sta.isabel.
Joseph Sta.isabel
Very accommodating staff
a year ago
User profile - Brian Bauman.
Brian Bauman
The staff member was quite helpful and very friendly.
a year ago
User profile - Brent Johnston.
Brent Johnston
Prompt service and friendly staff. Thanks Ethan!
a year ago
User profile - Christopher Buitenhuis.
Christopher Buitenhuis
The information on bikes was second to none. Helped work out which bike was best for my fast growing and already tall 6 year old. And they had a bike that was red in colour which is what my son wanted. Service was great. Would highly recommend.
a year ago
User profile - Mark Turner.
Mark Turner
Great people. The store is really slick, spacious, looks awesome but most importantly the frontline sales staff and maintenance staff are really friendly and they get the work done in the timeframes they set.
a year ago
User profile - Donna Harrison.
Donna Harrison
Great bikes and the sales team are super friendly and helpful
a year ago
User profile - Matt Burnet.
Matt Burnet
Adrian and Mem are very good at customer service.
a year ago
User profile - Andrew Meakin.
Andrew Meakin
Staff were exceptional. Very helpful.
a year ago
User profile - A Dre.
A Dre
Super helpful team despite delaying their closing. Meme, Adrian ,Bella, all helped out setting up the bikes and finding a way to fit inside a car haha
a year ago
User profile - Derek Salkeld.
Derek Salkeld
Professional sales and service. Good range of bikes
a year ago
User profile - Kevin Ng.
Kevin Ng
Had a wonderful experience shopping at Trek Carindale. I was assisted by Arabella and she has provided top notch customer service. No pressure selling at all, just genuine advice and down to earth attitude. Thank you very much!!
a year ago
User profile - David Thornton.
David Thornton
Great service
a year ago
User profile - AVI Aussie Adventures.
AVI Aussie Adventures
I bought a Fuel Ex for my wife! Plus :) Slash 8 for me self Lol Amazing 5 star experience from the Staff. Thanks Adrian and Team for looking after our bike needs. Adrian was very pleasant, patient and very helpful, also displayed a high level of professionalism and customer service. This is my new bike store! The store is neat and organised, I've spent hours browsing the store and chatting with the Team. Definitely recommend this store to everyone who's up in the market for a new bike.
a year ago
User profile - Stuart Jones.
Stuart Jones
Great team of people and had exactly what I needed
a year ago
User profile - Mark Ryan.
Mark Ryan
I visited Trek Carindale recently to make a couple of changes to my daughter's X-Caliber 8. I have to share that I had a wonderful experience dealing with Trent. He was very pleasant to deal with, knowledgeable and seemed happy to answer any questions I had. The service I received was fantastic and I walked away a happy customer! Thanks Trent.
a year ago
User profile - Matthew Hayden.
Matthew Hayden
Very helpful staff. Great customer service! Highly recommend
a year ago
User profile - Gerhard Hofstetter.
Gerhard Hofstetter
The team were very helpful and friendly and provided excellent service.
a year ago
User profile - Evan Chapple.
Evan Chapple
Fantastic service from all the staff and in particular Trent which above and beyond.
Review photo
a year ago
User profile - Felipe B.
Felipe B
Great shop with super friendly, helpful, chilled and knowledgeable staff. Beautiful new, spacious shop with lots of bikes and equipment stock. Easy to deal with, fast delivery and overall top experience. Will definitely be back!
a year ago
User profile - Jeremy Wheaton.
Jeremy Wheaton
The mechanics were first class in diagnosing my mechanical issue and really went out of their way to solve my bike problem. No excuses - just a refreshing ‘can-do’ attitude! Awesome service.
a year ago
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