4.7 rating out of 105 reviews
Ben Mcgough
The people were very knowledgeable and helpful and curious to.
Karen McClure
Just bought these today and took them out for a first ride. Absolutely love this hybrid bike. I was able to do half the ride without assist. The electric pedal assist helped get me up the hills at the end. It was amazing! My husband and I had a great experience at the store. The salesman was extremely knowledgeable and helpful.
Chris Chapline
Whenever I visit, I’m greeted by friendly helpful employees. They gave me information about local trails and riding groups. They also helped me find a new helmet and lights for my bike.
Will Knowlton
The staff at Trek is very friendly and knowledgeable. Danny is kind and informative and I recommend that cyclists take their bikes there when they need service!
Alex P.
Great store, very helpful. Kelly and Dash made sure to take care of me as a mountain biking novice with their excellent service and recommendations. Walked out of the store with a Roscoe 8 and some gear and couldn’t be happier.
Talia Mc
We bought two bikes and multiple accessories from this store. Everyone is very helpful. Kelly goes above and beyond for her customers.
Andrew Jones
Great service. Great products. Friendly staff
I did a level two service on my 15 year old bike and my friends thought it was new when I got it back
Philip Jones
Always helpful and friendly. Always leave with a smile as well as my purchase.
Gloria Boone
I moved from Michigan to the state of Alabama 1 1/2 years ago. I was satisfied with the teams in the Detroit Metro Trek stores. However, the team in the Montgomery store is on another level. They go above and beyond to ensure visitors have a "positive customer experience". They are extremely patient and take the time to get to know their customers (great memory). I appreciate their honesty. They will not recommend unnecessary items and services. The store is always neat, and they have ample inventory. I own a Domane and it is awesome! I have never had an issue getting repairs and replacement parts/accessories. They are fast!
Staff do an outstanding job of exposing the Trek brand. Montgomery store employees often make appearances at various community biking events. That is something that I don't recall experiencing prior to moving to Alabama. I have sent friends and family visiting from other states there for service, and equipment. They all agree that the Montgomery store sets the bar.
Toyin
Great Service, Awesome staff and manager (kelly rules!) and terrific assortment of merchandise