5.0
rating out of  239  reviews
236
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User profile - Scott P.
Scott P
I had the pleasure of dealing with Harry. Exceptional customer service & attention to detail. My Fuel Ex had a severe creaking sound & after some detailed investigation by the team, they managed to find the cause & fix it within 24hrs. Thanks again.
Review photo
4 years ago
User profile - chris viscogliosi.
chris viscogliosi
I can’t speak highly enough about the Team at Trek Bicycle Brighton, they are the best in the business! Big thanks to Tony and Harry, incredible attention to detail and care. Wonderful experience!!
4 years ago
User profile - Paul Hunter.
Paul Hunter
Excellent service. Spoke to a number of the staff in regards to getting a bike for my daughter for Christmas after getting the run around from another shop. Every staff member was happy to help and were open and honest about whether the bike would be in stock which is all we could ask for considering the current situation. The fact that the bike came in and we could collect before Christmas was icing on the cake.
4 years ago
User profile - Lauren Kuc.
Lauren Kuc
Best customer service I’ve experienced in A long long time!!
4 years ago
User profile - Burger van der Merwe.
Burger van der Merwe
Great service from Harry who was extremely accommodating getting a boxed bike ready on short notice. Even helped mounting the bike rack on the car despite a very busy pre Christmas period. Great service!
4 years ago
User profile - michael hodgson.
michael hodgson
couldn’t be happier with my Trek rosko 7 !! All the staff were super helpful.
4 years ago
User profile - Richard smart.
Richard smart
Wade and the team at TFM Brighton are great, always ready to assist and nothing is too much trouble. I bought my TREK FSX 5 about 7 months ago and enjoy riding it. Wade and his team customised the fit for me and maintain the bike on a regular basis.
4 years ago
User profile - Joe Sirg.
Joe Sirg
Fantastic and very friendly service highly recommended
4 years ago
User profile - Lenny Moses.
Lenny Moses
Terrific experience getting first bike after a long break from cycling. Many thanks
4 years ago
User profile - sam sammy.
sam sammy
Harry was really helpful on the phone to me today
4 years ago
User profile - Jordon D.
Jordon D
Had a hard to find product I’d been hunting around for for some time. Harry was very helpful- sorted everything out over the phone and posted it the next day. Great service.
4 years ago
User profile - Chirag B Jain.
Chirag B Jain
Happy with my purchase.
4 years ago
User profile - Jordan Psomopoulos.
Jordan Psomopoulos
Excellent customer service.
4 years ago
User profile - Jon Hyne.
Jon Hyne
Friendly and helpful team. Love how they dedicated heaps of time to helping me with a purchase so I didn't feel rushed. And I was lucky to find a bike in stock during the covid bike frenzy!
4 years ago
User profile - Spiro Christopoulos.
Spiro Christopoulos
Had a fantastic experience from start to finish at this business. Lachlan was a superstar who guided me through the basics of what I needed and then we worked out the bike from there. Ended up with a SL7etap and couldn't be happier with my choice. Lachlan gave me excellent service from the initial size up, to the full set up when the bike arrived. I purchased most of my accessories there, and the store is a 1 stop shop for most items. Will recommend to all friends and family, and mind you I live approx 30 mins away but well worth the drive! Keep up the good work
4 years ago
User profile - Theo Mantzoros.
Theo Mantzoros
The team at Trek Brighton are very friendly, courteous and very professional. They are passionate about their bikes and always have great advice from beginners to intermediate riders like my family.
4 years ago
User profile - Mike O'Keefe.
Mike O'Keefe
Fabulous service.
4 years ago
User profile - alejandro montecinos carvajal.
alejandro montecinos carvajal
Thank you You guys are very kind and funcional, so, I'm happy with the service. 100% I recommend it. I took my bicycle there and now works perfectly.
4 years ago
User profile - sara bahram.
sara bahram
We went there last minute, 5 minutes before they close the shop but Harry took the time showing us the range we needed, then helped us pick all the accessories we needed so we went Bikung the same night.lol Amazing experience. Thanks Harry and Thumbs up Trek Brighton!
4 years ago
User profile - Stefano Wahono.
Stefano Wahono
Really friendly staff. They really took the time to explain everything clearly to a beginner like me. Great product spec and looks good.
4 years ago
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