5.0
rating out of  239  reviews
236
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User profile - David Brown.
David Brown
Awesome experience. Very knowledgeable and passionate about cycling.
6 months ago
User profile - Trevor Bauer.
Trevor Bauer
The helpful and knowledgeable staff. Fantastic service. Shout out to Tobias, great fella and knows his stuff.
7 months ago
User profile - mauro calpa.
mauro calpa
Truly empathetic staff. They will look after yourself.
7 months ago
User profile - Hadi Hojatpanah.
Hadi Hojatpanah
Very friendly and helpful staff. Quality product that brings smile to your face :)
Review photo
7 months ago
User profile - Bradley Cowan.
Bradley Cowan
Excellent customer service! the team at Trek Brighton were polite, open to answering any question and responsive to emails. Highly recommend.
8 months ago
User profile - Varun Jani.
Varun Jani
Thanks to Tobia for going over and beyond with his customer service and knowledge about bikes. He spent the whole day with me to figure out he right fit for the bike I wanted and all the accessories. I highly recommend shopping here if you are after a new bike, accessories or even any service needs. Thank you.
Review photo
9 months ago
User profile - Eliza Considine.
Eliza Considine
Had a great experience with Tobia at the Brighton store. I am a cycling novice and he helped pick a bike, as well as a helmet, made sure it was properly fitted to me, and took the time to explain to me how it works and how to maintain it! Also gave me a good deal as I was buying a few things at once!
10 months ago
User profile - Graeme Scherger.
Graeme Scherger
Extremely happy all round with the purchase of my new bike and the knowledge shown. I will certainly return.
10 months ago
User profile - Naushad Usoof.
Naushad Usoof
Absolutely wonderful service. Scott at Brighton Trek this morning provided amazing customer service . His knowledge and patience is very highly commendable. For a beginner rider I inundated him with loads of questions and he was very patient in providing all the information with great patience and care. He is very knowledgeable and honest. Appreciate Scott. Thank you. Nash
10 months ago
User profile - Ronald McCoy.
Ronald McCoy
Trek Brighton gives amazing service. The staff are knowledgable, polite, organised and very thoughtful. I found Brighton Trek because my local Prahran Trek shut and I needed a bike service. I was upset because the staff there were great. Lucky me found an ex-Prahran staff member in Brighton and now feel back on track (or Trek?? LOL) again! Highly recommended. Now a very happy chappy!!
10 months ago
User profile - Célia Rohmer.
Célia Rohmer
Great team, great communication, 100% transparency on work needed and work actually done, great advice on making the most of our bikes and make them last longer.
10 months ago
User profile - Li Lay.
Li Lay
Staff very friendly, I feel comfortable to shop there in the future,I will highly recommend to other friends and family ,
11 months ago
User profile - Bruno Bouery.
Bruno Bouery
The staff is very welcoming and they will take the time to listen to your request and advise you accordingly.
11 months ago
User profile - Bita OM.
Bita OM
Extremely friendly and helpful staff, very knowledgeable and informative, Excellent customer service, highly recommend!
11 months ago
User profile - Martin Pittard.
Martin Pittard
I cannot fault the buying experience. The knowledgeable team at Trek Brighton took the time to understand my needs and provide helpful options and advice on not only the base model but also the custom parts that together makes the outcome exactly tailored to me needs. Very friendly sales process and after sales care.
a year ago
User profile - Nicki Hunt.
Nicki Hunt
Really thorough with EMTB service - explained everything clearly
a year ago
User profile - Luis Ladowsky.
Luis Ladowsky
Excellent Service and very friendly people!!!
a year ago
User profile - Carl Luckhoff.
Carl Luckhoff
Well priced, friendly and helpful staff.
a year ago
User profile - David Abram.
David Abram
Great service. Always seem to have the parts I need.
a year ago
User profile - Rob Eldred.
Rob Eldred
Very knowledgeable staff who will take time to answer your queries
a year ago
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