5.0
rating out of  239  reviews
236
2
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User profile - Ozlem Agca.
Ozlem Agca
The Trek staff at Brighton are legends! They are always friendly and take the time to explain things in details and always do an awesome job! Thanks Guys!
a year ago
User profile - Philip B.
Philip B
Trek Church St Brighton. The Crew are Fantastic and friendly bunch of guys, Looked after me with a Great Deal, instant Technical support and follow up to get my New bike up and running before the easter break. Thanks again Sarah, Scott and Ian from Trek Brighton Melb.Australia.
a year ago
User profile - Harleyisagoodboi !.
Harleyisagoodboi !
Great selection of quality bikes and incredible customer service. The staff were passionate & knowledgeable and went out of their way to help choose the best bike for my needs.
2 years ago
User profile - Scott Mccann.
Scott Mccann
Brilliant service and client focus! Wouldn't take the bike anywhere else.
2 years ago
User profile - Ralph Rottura.
Ralph Rottura
Great customer service and prompt turnaround on a bike service
2 years ago
User profile - how 66.
how 66
Great service on the purchase of my new fx3 Thankyou very much .they were as excited as i was to get my new bike and adjusted everything to suit my riding position
2 years ago
User profile - Bart.
Bart
This store offers specific and prompt service with sound expertise.
2 years ago
User profile - Shelley Penfold.
Shelley Penfold
10/10 Thanks Scott and Team for a great service and for making my bike (Dennis) feel like a new one!! A very friendly and knowledgeable group of people and would highly recommend Trek Brighton. Thanks all.
2 years ago
User profile - Doctor Brown.
Doctor Brown
Thanks Scott for your speedy and friendy assistance in resolving a Trek warranty issue NOT caused by your business. Much appreciated.
2 years ago
User profile - Gee Tea.
Gee Tea
I have been to Trek Brighton many times over the past 4 years. Scott has always provided great customer service. This week he found just the bike i wanted at another store and he arranged it all at a great price. Harry is always welcoming and helpful in all my dealings with him. Today Kyle helped my wife select and test ride a bike and he provided answers to all her questions and we were very satisfied with his assistance. The manager of the store (who i don't think i have met) should be very proud of their staff and the service they provide. Thank you Trek Brighton.
2 years ago
User profile - The Gaming Panda.
The Gaming Panda
Excellent experience in the store. Was looked after by Harry who understood the brief perfectly! I needed a birthday present for my nephew (turned 14) who is super into mountain biking. Harry gave me several ideas and options, sorted out a really good goodies bag (I get cool auntie points) and option to swap anything over if needed. Cheerful, helpful, very welcoming staff and the store itself is super cool, a great selection of bikes and gear. We’ll be heading back for sure
2 years ago
User profile - simon denning.
simon denning
Consistently excellent service.
2 years ago
User profile - Adam Abrahall.
Adam Abrahall
These guys are brilliant. Outstanding customer service and follow ups. Cannot recommend them enough.
2 years ago
User profile - Darren Verco.
Darren Verco
I have been dealing with Trek Brighton for over 8 years now. During that time I have had A - level service from the team down there. Harry and Scott have been most hospitable and honest with their service and I would highly recommend anyone who is after a new rig or bike service to get in touch. A truly authentic Bike shop and crew.
2 years ago
User profile - Matt Wright.
Matt Wright
Very helpful and friendly service
2 years ago
User profile - Rob Sinclair.
Rob Sinclair
Very friendly and helpful staff, they know their product and efficient servicing. Rob Sinclair Hampton
2 years ago
User profile - Steve Pink.
Steve Pink
A great Team, highly professional, interested in their customers and respectful. Can’t fault these guys. Highly recommend them to all ages and experience.
2 years ago
User profile - Claire Martin.
Claire Martin
Came in with a flat and the team was super helpful. Harry even let us stand in the back and taught us how to change a tube which was amazing. Thanks for that! Everyone was super nice and knowledgeable. One of the best bike shops we’ve been in.
3 years ago
User profile - Kathy Bashfield.
Kathy Bashfield
I love my Rail 9 e-bike. It is just awesome. I also have a spare Rail 7 for my friends to ride and they love it too. Riding places like Red Hill in Victoria are fun instead of a slog up all the super steep hills. I get my bike serviced at Trek Brighton. Harry is my go to person there. He is fantastic. He is interested in my bike and listens carefully to what I tell him. Harry is a great communicator and keeps me informed when he is doing work on my bike. I have recommended Harry at Trek Brighton to a friend. My friend bought an e-bike from him and had a fabulous experience.
3 years ago
User profile - James Zhao.
James Zhao
professional and nice
3 years ago
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