Luke Cranefild
All the staff were very accomodating and welcoming.
Rob Peebles
The Service and advice is exceptional, great team at Brighton Trek. Nothing is too much trouble. The Trek, Bontrager and other products offer excellent quality and value.
Would highly recommend.
Adam Young
Awesome staff and great products.
Would definitely recommend.
Cameron Jones
I bought my bike here in 2014, whenever I have required support since then, the team have always provided excellent service. Very helpful and supportive. These guys provide excellent after sale service over the long haul and not just the upfront sale.
Bronwyn Neeson
Huge shout out to the guys at Trek Brighton, especially Peter and Harry for getting me out of two pickles this morning, first fixing a flat tyre and then coming back on the ride a gear issue. Everyone in the store was super friendly and knowledgeable. I’ll be back, hopefully this time not because of issues.
Diane Lesley Webster
Great service and fabulous bikes. I am very happy with my recent purchase and I am having fun riding my bike!
Markus Belkin
Great service from Harry at Brighton. Made time to fit me in with no notice, and did a fantastic job fitting my new Aeolus Pro 3V wheels. Highly recommended
K Y Khoo
Excellent service! Recommended.
Alex Brigo
Great customer service, well
Organised shop picked up our daughters new bicycle ahead of schedule.
Toni Keegan
Really great service from the guys at Trek Brighton. Knowledgeable, easy going and genuinely customer first. Wrapped with my experience.. and my bike! ♀️♀️
joel roberts
Yesterday I walked into Trek Brighton with my arm in a sling after breaking many ribs and a collar bone. Still a little concussed I was looking to replace the helmet that may well have saved my life. The friendly staff enquired about my stack and if I had bought my now damaged helmet from them, which I had. "Free helmet replacement for you in that case sir " is what fell on my incredulous ears. " Yes we rather have alive customers than dead ones, so we want to replace your helmet free of charge" Got to say its been an eon since I've come across customer service like this with a company priding itself on it ethics.
Well done Trek, and well done to your team at Brighton Victoria.
I rarely write reviews but this blew my still functional mind !!!
Joel Roberts
Ian Johnson
The team there in such a small shop are fantastic, great service and knowledge of the product and best use suitability.
Maurizio Manzi
I just finished to talk with the staff and in particular with Peter that has provided and enlightned myself with numerous useful and valued information about my Trek bike. These guy its definitelly a huge valuable asset of the company knowing how to treat customers guiding them to the right direction.
Well done , 100%customer care tailor made!.
Josie Stephens
Excellent customer service from Harry, would highly recommend Trek Brighton for your bike purchase. Very helpful and fixed an issue straight away for us.
Kaisa Kastegren
Amazing caring customer service!
sarah virgo bennett
Really helpful and friendly. Lots of advice given.
Tristan Miller
Matt was really helpful. I came in to look at helmets and, even though I wasn't in the market for a bike, he took the time to give me heaps of riding advice and show me some really good kit. I didn't buy a helmet (yet) but I did get an epic lighting kit and will likely be back for the Wahoo bike computer... Cheers Matt, I appreciated the experience!
Max Smith
Great shop, I got a MTB from here a year ago and so far no major issues. I have had multiple services here, every time the bike feels brand new after. The staff are the best around and are always willing to help. They don't just try to sell product, but actually suggest the right product for you. Overall every time I go here they never disappoint, and always leave me wanting to come back
Bailey Finnigan
Awesome staff, very helpful and patient with picking a bike and checking size.
Rhodri Jones
Fantastic team, friendly and very helpful during my bike purchase and Harry was great when servicing the bike. Highly recommended.
