4.9 rating out of 200 reviews
Slippery Soap
Great service at a reasonable price. Friendly staff. Easy five star
Jae Jin Bang
I used their packing service to get my bike packed for a move. They were super friendly and helpful and one of the staff even helped to carry the box back to my car. Thank you for great service and I highly recommend this store!
Jerry Harrison
Ryan provides terrific customer service at this shop. My wife and I went in to swap a bike seat from her new bike for a slightly different model. The one she wanted wasn’t in stock, so Ryan tracked one down at another Trek shop and offered to have it delivered to his store. When we said that we’d visit the other store to pick it up, he called the other store to tell them to hold it for us. Ryan cares about the customer!
Lorena Pike
Everyone is super nice and helpful! They took care of my bike in less time than expected. Excellent, quick service.
Jesse Voremberg
These guys are the best. They’ve serviced multiple bikes for me and are super fast. They’ve worked on my trek, non-treks, stationary bike, e-bike, you name it. I’d bring my car here before an auto mechanic. Grateful to live around the corner from such an amazing shop.
Sherman Williams
wanted to say thanks to the Oakland Trek store on Grand Ave. I guess I ordered the wrong size grips for my Dual Sport 3, the management team allowed me to switch to the grips I needed (Bontrager Satellite Elite Grips) free of charge. Really impressed with the customer service. Thanks so much One Love
Diana Olveira
I usually go to the Berkeley Trek store but right now they are closed as they prepare for their move across town. So I went to the Oakland store instead. The staff was incredibly friendly and courteous. They we also really quick to fix my bike. Honestly, you can’t ask for more.
Jim Morris
The team was polite, knowledgable, and the work was top notch. I am happy with everything about the experience.
Marisa Strong (mxs)
Jose was super helpful solving the issue with my tubeless tire not staying inflated. Very upfront about cost of part and labor and quick to fix. Also did adjustment for headset that I wasn't aware needing adjusting! Thank you! Super friendly shop.
Eric Oldrin
The world's greatest bike shop! We purchased a pretty nice mountain bike for our son and the entire team at Trek Oakland made sure everything was absolutely perfect. Not only is our bike fantastic but everyone was incredibly kind. We highly recommend Trek Oakland for amazing bikes and great service!